MAYDAY Recruitment is excited to partner with an industry trailblazer in the medical space to uncover a standout Customer Care Coordinator . If you're looking for a role where purpose meets impact - this is your moment. Join a high-performing team that champions innovation, celebrates excellence, and genuinely cares about the people they support. Why you’ll love this role: Permanent position $66k Super Stunning, modern offices in Bowen Hills with onsite parking! Flexibility at its finest - WFH up to 2 days per week Be supported by an inspiring leader who’s invested in your success Make a meaningful impact in a business improving lives every day 2 x Paid recharge days annually to rest, reset & refuel What you’ll be doing: Deliver gold-standard support to customers via phone, email & SMS Respond quickly and professionally to every enquiry Offer proactive solutions to elevate customer satisfaction Log enquiries with accuracy and attention to detail Process high-volume sales orders using SAP and Zendesk Manage transactions end-to-end ensuring flawless revenue recognition Partner with the warehouse to keep deliveries on schedule Follow up invoices and manage backorders with confidence Liaise with internal teams to keep everything running smoothly Maintain precise documentation while supporting quality & OHS standards What we’re looking for: Exceptional attention to detail - you spot the things others miss Confident written and verbal communication skills Experience in order management or supply chain (SAP = big bonus!) Ability to juggle competing priorities without dropping the ball Tech-savvy with quick system-learning abilities (SAP/Zendesk highly regarded) A positive, motivated, “let’s make it happen” attitude If you’re organised, driven, and excited for a role with real purpose, we’d love to hear from you. ✨ Apply today and join a team that’s creating a real, human impact - one customer at a time.
