About our client Our client is a leading residential golf and lifestyle community, recognised for delivering premium experiences and exceptional amenities. With a strong focus on service, community engagement and operational excellence, the organisation is committed to continuous improvement and long-term strategic growth. Our client’s culture is built on strong core values centred around accountability, listening, care and excellence. These principles guide decision-making and foster a positive, respectful and high-performing workplace culture. The Role Tuesday to Friday - Working 8am - 5:45pm Saturday – Working 9am - 2pm The Receptionist is the first point of contact for members, guests, and visitors, delivering a warm and professional welcome while managing enquiries and providing administrative support. This role plays a key part in maintaining service standards and ensuring a positive experience for all. Key responsibilities include: Serve as the first point of contact for members, guests, and visitors, providing a welcoming and professional experience. Manage incoming calls, emails, and enquiries promptly and courteously. Handle restaurant bookings, reservations, and payments accurately. Provide administrative support to the administration team and other departments as required. Assist with general office duties, including filing, data entry, and document preparation. Uphold confidentiality and follow organisational policies and procedures Skills and Attributes: Minimum 1 year experience in a receptionist or similar customer-facing role. Intermediate computer skills, including Microsoft Word, Excel, and Outlook Familiarity with Freshdesk or other booking/reservation systems Excellent telephone manner and strong interpersonal skills. Ability to manage time effectively and work with minimal supervision. Confident cash-handling abilities For more information please contact Kashmira Paulet on 0403 601 361.
