About this role Customer Service - Retail/Trade – Karratha Timber & Building Supplies Attractive pay super overtime CSR benefits Genuine career progression and training provided. Diverse and Inclusive team! About the role The Trade Counter Sales, Warehouse Operator , is a full-time position, based in Karratha, WA . Reporting to the Store Manager you will join our Timber & Building Supplies Hardware Store delivering exceptional customer service and attaining operational excellence within the warehouse. Our Hardware store offers a range of CSR Gyprock™, Cemintel™ Fibre Cement and Bradford™ Insulation, large range of timber, paint, hardware and building products to cater for all your building and handyperson needs. In this role you will : Follow and prioritise the CSR Never Walk Past Policy - Personal safety and safety of everyone around you is paramount. Diverse role as an all-rounder – duties surrounding store/yard person & assisting in providing excellent service to our customers. Warehouse operations include picking orders, stock count, replenishment, and merchandising. Conduct regular checks of all mobile plants and equipment on site. Mixing paint, colour matching, tinting, and providing paint advice Maintain a high standard of housekeeping in the warehouse, yard, and retail area. Loading and unloading vehicles Contribute to all other duties required to maintain a high level of housekeeping and presentation. Inwards goods Monday to Friday 6:30am to 4:30pm and every third Saturday 7:00am to 12:00pm What you bring to the role Possess a strong work ethic. A genuine passion for customer experience. To be able to approach, connect and confidently interact with customers. Knowledge of trade products is ideal but not required. An eagerness to learn about products and services. The ability to work independently and part of a wider team. Store person experience or customer service experience within a trade retail/warehouse environment. Ensure a high standard of personal grooming & presentation. Valid Driver's licence Forklift licence not essential but preferred – the right candidate will be given the opportunity to gain this licence. Must have excellent customer service & communication skills. Must be confident and well-presented when dealing with customers. Experience working in a fast paced and busy environment. Collaborate with team members and supervisors to meet daily targets and deadlines. At CSR, we are building a better future together. We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we are at the forefront of developing innovative, sustainable, and high performing building products and systems. At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities,and life stage. How to Apply: Just click on the Apply for this job button. We encourage you to apply even if you do not meet 100% of the requirements. If you're passionate about making a positive impact and you see yourself in this role, we'd love to hear from you! To find out more about us, visit www.csr.com.au We have a strong commitment to workplace health and safety and the wellbeing of our people. Successful candidates will be required to undertake a pre-employment medical including drug and alcohol screening and a background check.
