The key duties of the position include Applications close at 11:30pm AEST Monday, 9 March 2026 (late applications will not be accepted). The Australian Sports Commission is embarking on the Green and Gold decade. An exciting time filled with international sporting competitions on home soil, including the Men's and Women's Rugby World Cup, and culminating in the Brisbane 2032 Olympic and Paralympic Games. We have an ambitious new Strategic Vision and we need the best players on our team to help us deliver real results for the sporting sector and all Australians. Are you up for the challenge? About the team - AIS Clinical Services provides system leadership and clinical support to Australia's high-performance system, including National Sporting Organisations (NSOs), the National Institutes Network (NIN), coaches and athletes. AIS Clinical Services operates on a flexible and agile model to provide the right support to the right athletes at the right time. All functions of AIS Clinical Services are aligned with AIS strategic objectives to achieve sustainable success of Australia's high performance athletes in the international arena. AIS Clinical Services provides system leadership on matters of integrity, the health & welfare of athletes and excellence in delivery of clinical services. About the role - The focus of this role is to provide professional reception and appointment management for AIS Clinical Services (Sports Medicine and Physical Therapies), and administrative support to the Clinical Services staff. Under direction from Clinical Services Practice Manager, the Clinical Services Receptionist will deliver the quality service and support to achieve business outcomes. This includes: Provide professional frontline reception services for AIS Clinical Services including call management, appointment booking services, room bookings, and maintenance of a professional reception area. Maintenance of the practice schedule and equipment through practice management software and innovative applications and spreadsheets. Under the guidance of the Practice Manager provide administrative support to the Chief Medical Officer (CMO). Provide support to the Clinical Services team in relation to athlete servicing for example assistance with record keeping, management of external appointments and sending referrals. Under the direction of the Practice Manager, assist with administrative day-to-day operation requirements of the Clinical Services staff, including arranging and coordinating meetings, workshops, seminars, conferences and committees, associated travel arrangements and itineraries for staff and national / international visitors. Under the direction of the Practice Manager, assist with some basic financial requirements of the department including producing invoices, sending invoices and assisting contractors. About you - Essential criteria - We are looking for a motivated individual with excellent attention to detail and experience delivering reception and administrative support. The successful candidate will require: A high level of attention to detail to perform meticulous administrative support. Experience working within a reception role with an ability to multitask. Previous experience with Microsoft Office Applications or similar. Understanding of confidentially and how it applies in a clinical practice setting. Desirable Criteria - The successful candidate will have a strong sense of positive culture and value a learning experience and challenge. The candidate must possess maturity, observance of confidentiality and clinical governance structures, ability to seek and apply feedback effectively and a commitment to collaboration and teamwork. The below criteria are desired: 1 - 2 years of experience working within a reception environment. Experience using practice management or booking software highly regarded. Motivation to work both autonomously and under direct supervision. A track record of high-level engagement in a previous/current role. A continuous improvement mindset and dedication to assisting others. This position is offered as a FIXED TERM position until 6 November 2026 with the possibility of being extended or made ongoing. Why work with us? We have offices located in Canberra, Melbourne and Sydney. Across all locations, we offer: Options for flexible working arrangements. Annual allowances towards training based on individualised career goals. Access to a customised ASC L&D calendar for ongoing professional and career development. Generous superannuation scheme with up to 15.4% employer contributions. Corporate discount on AIS Shop merchandise. Access to Clearinghouse for Sport, an information sharing platform for Sporting professionals. Additionally, our Canberra campus offers: Free onsite parking Onsite facilities including café, dining hall, gym, and swimming pool. Priority placement for your children to access the award winning, onsite AIS Caretaker's Cottage Childcare Centre. If you have any questions about this opportunity, please contact: Contact Officer: Anna Henderson Phone number: 02 6214 1266 Email address: anna.henderson@ausport.gov.au
