Reporting to the Assistant Director, the Incident Intake Officer will be a member of a dynamic team supporting the intake, triage, documentation, response and reporting of incidents in ACT schools. The successful applicant will be suited to a dynamic work environment and demonstrate agility in supporting the team through peak periods in the management of highly complex and sensitive matters. Matters received by the Incident Intake Officer may range from more expected incidents in a school environment (student injury from a playground incident) to higher impact incidents that may involve emergency services agencies and require escalation and coordination of significant supports and actions. Matters may also be general enquiries from schools relating to supports required from across the Education Support Office (ESO). To be successful in this role, applicants will need to be highly organised with attention to detail, with the ability to manage multiple competing demands in a highly demanding environment. The officer will be exposed to highly complex and sensitive matters requiring resilience, emotional regulations skills, a strong sense of self awareness and transparent communication. The officer may be required to work across the branch in response to operational or other requirements. Eligibility/Other requirements: Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Working with vulnerable people (WWVP) registration (act.gov.au) Applicants may refuse to undertake the check however an offer of employment will not be made. Notes: These are temporary positions available immediately for a period of six months with the possibility of extension up to 12 months. An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only. How to apply: Please submit a two-page pitch addressing the 'Professional and Technical Skills, and Knowledge', and 'Behavioural Capabilities’ requirements included in the Position Description. A current curriculum vitae. The contact details of two referees. Applications should be submitted via the Apply Now button below. Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act. LI-DNI Note These are temporary positions available immediately for a period of six months with the possibility of extension up to 12 months.
