Overview: Full-time , Continuing position Professional HEW 6 17% Superannuation Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University About the role T he VE Senior Services Officer will operate within a shared services model for the College of Vocational Education. The approach to service delivery will allow the VE Senior Services Officer to be deployed as across various College functions, providing the candidate with a breadth of experience and exposure to subject matter expertise . This role will be responsible for leading high-quality administrative support across College teams which include Planning & Resources, Learning & Teaching Innovation and Quality, Partnerships, and supporting education delivery. The role will be to coordinate project activities, events and provide administrative and project advice and expertise across the College. Th is VE Senior Services Officer role is part of the CoVE Quality and Compliance team and is responsible for delivering high-quality customer service and administrative support. The position supports a wide range of activities, including validation, program development documentation, Training and Assessment Strategies, committee coordination (such as Course Assessment, Program Assessment, Industry Advisory, and Student Staff Consultative Committees), teacher competency and currency, student conduct appeals and complaints, assessment change requests, and responses to audit activities. To be successful in this position, you will have : Highly developed interpersonal skills and proven ability to build and maintain strong collaborative working relationships with a variety of internal and external stakeholders. Excellent problem-solving skills, including demonstrated experience developing and delivering complex written reports to a high standard and with a high level of attention to detail. Demonstrated experience in providing high quality customer service to internal and external stakeholders and experience managing complex queries in a fast-paced, large-scale environment. High level oral and written communication skills, with a proven ability to communicate effectively with a broad range of individuals and groups from diverse backgrounds. Ability to demonstrate flexibility and initiative, by working independently and with limited direction, as well as effectively within a dynamic small team environment. Proven significant administrative experience in planning, organizing and prioritizing work in a busy environment with multiple conflicting priorities and competing deadlines. Demonstrated expertise in developing, recommending and implementing changes and improvements to administrative procedures and functions. Demonstrated ability to use information and communication technologies effectively, including Microsoft suite, web and email software and database use. Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. About the College The purpose of RMIT’s College of Vocational Education is to empower learners and our industry, community and government partners to succeed in the new world of work. Our five-year strategic roadmap, purposefully guides everything we do in vocational education to deliver our vision: to position RMIT as a leading multi-sector provider with global impact and influence. Led by our Deputy Vice Chancellor, the College of VE delivers vocational education to create unique experiences for our students and partners, so we can: lead in practice-based learning empower learners for the future of work engage industry and community at scale grow for impact and influence The College of VE delivers impact through transformation that creates long-term change. To Apply Please submit your CV and covering letter addressing the Key Selection Criteria for this position by clicking on the ‘ ’ link at the top of this page. Please upload your documents with First Last Name JR45706 (Example - James Smith CV JR45706 ) For further information about this position, please see the Position Description hyperlinked below or contact Mykayla via email mykayla.mccartin@rmit.edu.au Position Description - VE Senior Services Officer Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. LI-Hybrid Applications Close: 22 Feb 2026 11.59 pm RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence . Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations. At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via talentsupport@rmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers. We are a Circle Back Initiative Employer – we commit to respond to every applicant.
