This is a Administration officer role with Metro South Health based in South Brisbane, QLD, AU Metro South Health Role Seniority - junior, mid level More about the Administration officer role at Metro South Health Patient-Focused Administration Officer – Hospital Services in Princess Alexandra Hospital Join our hospital administration team and play a vital role in supporting patient care. You’ll be the first point of contact for patients and staff, managing appointments, records, and clinical documentation to ensure smooth, high-quality service delivery across the hospital. About This Role Your new role: As an Administration Officer, you will provide high-quality administrative and customer service support within a busy hospital environment. Working closely with clinical and nursing teams, you'll help ensure patients receive timely, accurate, and well-coordinated care. This role requires attention to detail, professionalism, and the ability to work autonomously while contributing to a collaborative team. Key Responsibilities Include Registering, updating, and maintaining accurate patient data across hospital information systems Preparing, tracking, retrieving, and maintaining electronic and manual medical records Processing dictated medical correspondence, transcripts, and reports within required timeframes Assisting with billing, reporting, stock monitoring, and general office administration This role operates across multiple hospital locations on a rotating roster within administrative service hours. About You You are a proactive, organised, and customer-focused professional who thrives in a fast-paced healthcare environment. You communicate clearly, manage competing priorities with confidence, and take pride in delivering accurate, high-quality work that supports patient care and clinical outcomes. You Will Bring Excellent verbal communication and interpersonal skills High attention to detail and commitment to accuracy and quality Experience using hospital or health information systems (or ability to learn quickly) Sound knowledge of medical terminology and handling confidential information Check out our quick tips and application essentials! What We Can Offer You We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle. We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions. We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs. About Us The Department of Gastroenterology and Hepatology at the Princess Alexandra Hospital was established in 1968 and is today an integral part of the hospital, providing specialised diagnostic, endoscopic and consultative services for patients with disorders of the digestive tract and the liver. With state-of-the-art diagnostic and interventional endoscopic services, clinicians and support staff provide specialised assessment and gastrointestinal functional testing complementing the treatment of patients with gastrointestinal problems. Specialised departmental staff have been heavily involved with the Queensland Liver Transplant Service since the first liver transplant in Australia in 1985. The department has close clinical links with the upper gastrointestinal, colorectal and hepatopancreato-biliary surgical units. INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care. We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply. We are better together. Further information We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Metro South Health team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Registering and maintaining patient data Preparing and maintaining medical records Assisting with general office administration Key Strengths ️ Excellent verbal communication and interpersonal skills High attention to detail and commitment to accuracy and quality Experience using hospital or health information systems Sound knowledge of medical terminology Ability to handle confidential information A Final Note: This is a role with Metro South Health not with Hatch.
