About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au . MSS Security is seeking experienced and adaptable Control Room Operator Relievers to join our team. This is a crucial role supporting 24/7 operations, where you'll be responsible for ensuring safety, security, and smooth coordination across our site in Melbourne CBD. As a reliever, you'll cover shifts as needed, making flexibility and reliability key to your success. This is a fantastic opportunity to be part of Australia’s leading security provider, working alongside a professional team committed to service excellence and operational integrity. Key Responsibilities: Monitor and coordinate alarm responses in real time Operate access control systems and manage site security protocols Deliver consistent, high-level customer service via phone, radio, and electronic systems Log incidents and maintain accurate control room records Liaise with on-site guards, emergency services, and clients as required Provide shift relief coverage across a rotating roster, including nights, weekends, and public holidays Skills & Experience: Full Australian working rights Valid Victorian Security License Certificate II in Security Operations (or higher) Full Driver's License First Aid/CPR certification Strong communication skills Experience in Gallagher preferred Master License Number: 409-987-30S How to apply MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity. We are proud to: be certified by the Workplace Gender Equality Agency, be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan. Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV. Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you .
