About the job The Client Director is responsible for how the client team works and how those clients review us as media partners. You are the main point of contact for key client contacts, and you deal with multiple client stakeholders as the client expert. What's in it for you? You'd be working with a global media powerhouse We work with progressive and ambitious clients who want industry-leading work. Experienced and capable teams to accelerate your career. Industry leading leave entitlements including; Birthday Leave, Extra annual leave days and up to 16 weeks Paid Parental leave. Use of automation and robots to free up staff from repetitive manual tasks Family Inclusive Workplace Hybrid working policy including remote international opportunities. Agency perks including; culture clubs, breakfast, health and wellbeing initiatives, employee assistance programs, etc. Ongoing L&D opportunities Key Responsibilities Responsible for leading the client relationship through all interactions. Responsible for developing client management plans with Snr Client Director or Group Director. Leadership of all client interactions with strategy, design, partnerships and strategic business units Ownership of the activity overview and quality control of the connections planning process and being part of the final sign-off on the connections plan with ultimate responsibility laying with the Group Director. Establish and lead campaign analysis and optimisation framework; this involved being tapped into all client news and social feeds as well as the campaign results. Developing proactive solutions that deliver against client business objectives. Who you are You have extensive experience in planning across all channels Has a clear demonstration of problem solving skills and comes solutions ready. Has the ability to successfully manage the client relationship and is responsive to feedback. Up to date with the communications industry and how it impacts your client's business. Natural and convincing presenter at all client interactions. Ability to manage a productive and happy project team. Works well under pressure and maintains composure, positively influencing others. * Has developed strong commercial acumen and able to develop effective business plans. Curious about what we do? Check us out at umww.com! Or get a sneak peek at what our people think about us! We value unique backgrounds and experiences to encourage and celebrate diversity. First Nations people, those identifying as LGBTQ, people of all ages, people with disabilities, and people who are culturally and linguistically diverse are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.
