The Director, Licensing and Regulatory Interventions, you will: Provide OIR's executive management with authoritative, professional and timely advice on licensing trends and issues, business strategies, operational matters, compliance issues and emerging issues relating to licensing services; Represent OIR on national technical advisory groups and forums relevant to licensing policy and legislation; Influence legislative and policy development to achieve strategic outcomes; Provide strategic direction and oversight of the effective and efficient management of licensing and regulatory intervention services by ensuring that systems, policies and processes deliver quality outcomes; Develop and nurture the capacity of WHSQ's licensing and regulatory intervention staff to deliver sustainable, contemporary and quality services; and Implement contemporary service delivery management strategies through customer relationship building, service channel migration strategies and ongoing business re engineering.