Introduction We are Veriu Group (pronounced 'Very You')! Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that can’t be found in a guidebook, and to help people discover the true experience of a place. Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels becomes closer this year with numerous new hotel openings across the country, and this means we’re well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator. Our people are incredible because they're empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about. Now is the perfect time for like-minded people to join our expansion journey. If you’re looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you – you’ve found us and we can’t wait to hear from you! To learn more about us, visit our website! https://veriu.com.au/about-us/ or https://punthill.com.au/about-us/ Description Welcome to Veriu Group Our Corporate Office is located on St Kilda Road in Melbourne. Here, you will find a group of dedicated and enthusiastic individuals who together create a fun environment that allows opinions to be heard and people to have the freedom to truly make a difference. We believe strongly in our flat structure, which allows people to grow their knowledge and skills to become the best version of themselves. At our corporate office we're: A modern & completely open plan office with smart casual dress code A team of about 45 people across Central Sales Reservations, National Sales, Revenue, Marketing, People & Culture, Property & Leasing and Finance Walking distance to public transport (train/tram), close to public car parks and have free & secure bike/scooter storage and modern end of trip facilities A team that doesn't believe in corporate politics and values balancing work with life An office based team who work typical business hours with flexibility when needed Role Summary This role requires someone who takes pride in taking complete ownership of their function as our sole Accounts Receivable Officer. You’ll be the go-to person for all things AR, trusted to manage the receivables cycle with a focus on payment follow-up and reconciliation, data integrity and to keep revenue flowing accurately and on time. You'll bring a continuous-improvement mindset, proactively reviewing processes and systems and implementing improvements that create greater efficiencies. You’ll develop a strong understanding of how our business operates, how systems and teams connect, and how revenue moves across our organisation, whilst building trusted relationships with internal stakeholders and external clients along the way. This role suits someone who enjoys structure, accountability, and problem-solving. You notice when something doesn’t add up, take the time to investigate, and are driven to resolve issues properly, not just quickly. You’ll be part of a team that values transparency, initiative, and doing great work that genuinely matters. Accountabilities Ensure accurate and timely recognition of receivables to support reliable financial reporting. Maintain strong cash flow by driving prompt and consistent collections. Build and maintain positive relationships with clients and internal stakeholders through effective communication. Uphold compliance standards and support audit readiness through accurate record-keeping. Contribute to process improvements that enhance efficiency and scalability of receivables operations. Collaborate across departments to ensure alignment on billing and account management. Benefits You'll be someone looking for a long-term career with a growing, Australian-owned hotel group. Access: National career growth opportunities Accelerated development in a variety of hotel management or corporate areas Comprehensive onboarding & ongoing support The chance to join our Fast-Track Hotel Management Development program Genuine flexibility when you need it and job security High performing culture that values relationships & individuality, where our leadership know you by name Generous referral bonuses when you refer your friends to work with us (up to $1000) Discounts on accommodation across our network Discounts on private health insurance Access to our Employee Assistance Program Skills And Experiences About You We work in a fast-paced environment where no day is the same, so we’re looking for people who are adaptable, enjoy variety and operate with an ownership mindset. The successful person must have: Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights) Experience in AR (or similar) or qualifications/study in accounting Excellent relationship management and communication skills High level of collaboration, assertiveness and communication (written and verbal at all levels) Interest in understanding hotels for the benefit of your role Effective organisation, detail orientation and time management High EQ High level of skill in Excel High standards of accuracy and attention to detail A natural tendency to really 'own' your area of expertise
