Full time ongoing position Salary range: $104,925 - $122,409 plus super plus salary packaging Up to $15,900 in salary packaging and hybrid WFH & office model About the role The Data Quality Specialist strengthens Victoria Legal Aid's ability to use data as a trusted and strategic asset. The role ensures data used in reporting, decision-making, and service delivery is accurate, complete, consistent, timely, and fit for purpose. Working closely with the Data Quality Lead, this role drives operational data quality work, implements data quality management processes, supports governance processes, and provides clear, practical advice that helps staff across VLA meet our data quality standards. By coordinating remediation efforts, monitoring progress, and preventing new issues, the role contributes directly to improving VLA's ability to deliver services, manage risk, and meet statutory and ethical obligations. Responsibilities Contribute to the development of data quality processes and remediation plans, ensuring they are practical, proportionate, and aligned to organisational standards. Track and report on recurring or systemic data quality issues to help inform organisational priorities and improvement planning. Monitor the implementation of agreed data quality initiatives, following up with responsible areas to maintain momentum, identify when support is needed, and escalate issues where required. Undertake analysis to identify data quality issues and their underlying causes, perform data validation. Review changes to identify impacts on data quality. Coordinate and support the work of the Data Quality Working Group, including meeting preparation, documentation, follow-up actions, and progress reporting to the group and other governance bodies. Maintain and refine tools, templates, and reference materials that support staff in meeting data quality standards. Act as a point of contact for operational teams on data quality queries, providing data quality management guidance tailored to their context. This role is based at our Melbourne CBD office on Wurundjeri Country. About you As our ideal candidate, you will meet the following key selection criteria : Understanding of data quality principles and practices with demonstrated ability to develop and apply data standards, quality controls and business rules to improve organisational data. Experience identifying and diagnosing data quality issues using profiling, validation, or root cause analysis techniques, and developing sustainable, proportionate solutions. Capability to assess the data quality implications of process or system changes, translating data quality requirements into data management process requirements and design. Strong relationship management and communication skills, with the ability to build trust and foster the adoption of data quality standards across diverse teams. Experience coordinating governance or working group activities, including preparation of materials, tracking of actions, and reporting to decision-making forums. Qualifications and experience Relevant tertiary qualification in business management, data analytics, or a related field, or equivalent practical experience (mandatory). Experience working in a governance, data and business analysis, or data management team within a complex organisation (highly desirable). Experience in a public sector or regulated environment (highly desirable). Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities. About Victoria Legal Aid We offer legal representation, family dispute resolution and non-legal advocacy to those who need it most. With over 1400 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems. Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve. Employee benefits Focus on work-life balance including flexible working arrangements Hybrid work from home & office model Training and professional development opportunities Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing Opportunity to join Myki Commuter Club (and salary package the cost) Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office) Access to discounted Private Health Insurance How to apply To be considered for this role, please submit your current resume and a completed candidate application form (to be downloaded from the Job details and Attachments section of the Vic Gov Careers web page). If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team . For further information, please review the attached position description or contact Lauren Rolfo, Recruitment and Retention Consultant on (03) 9269 0225 or recruitment@vla.vic.gov.au . No agency applications will be accepted. Applications close by 11.59pm on Sunday 8 February 2026. Other relevant information To be eligible to apply for this position you must have the right to work in Australia (i.e., be an Australian or New Zealand citizen, permanent resident or hold a valid work permit or visa). It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community. VLA is committed to putting the safety and wellbeing of children first.
