About Our Client We are partnering with our client, a leading premium flash sales business operating across Asia, the Middle East, and Australia. The business works directly with luxury brands and official distributors to transform past-season inventory into high-performing, sustainable online sales experiences. Sustainability is core to the business, with millions of items redirected from landfill through a circular retail model and ongoing CSR initiatives. About the Role Reporting to the Operations and Marketing Manager, the Omnichannel Operations Executive plays a critical role in the flawless execution of offline pop-up events and selected online sales. This is a hands-on operational role where precision, reliability, and accountability are essential. You will progressively take ownership of larger and more complex events as your confidence and expertise grow. Key Responsibilities Offline event operations (pop-up sales) Pre-event preparation Prepare and upload stock lists and quota rules into Shopify and internal systems with a high level of accuracy Coordinate with brand and logistics partners to ensure timely delivery of stock and furniture to event venues Ensure all systems and operational processes are fully prepared ahead of each event During event Receive and verify incoming stock, ensuring full accuracy against delivery documentation Own the inbound inventory process for assigned events, from scanning to system entry Prepare and communicate inbound reports to brand partners clearly and professionally Support the physical setup of events, progressively taking ownership of setup responsibilities Assist with testing Shopify POS systems prior to going live Provide backend operational support during sales, including inventory and promotion updates Support the sales team as required to ensure a smooth customer experience Assist with preparing and sharing daily sales reports with brand partners Post-event Own the repacking and outbound inventory process, ensuring zero discrepancies Coordinate bump-out logistics and ensure all stock is accurately accounted for Liaise with brand partners to communicate outbound reports and resolve any required adjustments Online event operations (warehouse supervision) Travel to warehouses in Western Sydney and occasionally Melbourne to supervise selected online events Oversee inbound processes at 3PL warehouses, ensuring accuracy and escalating issues promptly Monitor pick and pack processes to ensure compliance with brand requirements and internal standards Act as the key liaison between warehouse teams and the e-commerce team Support warehouse teams with operational queries and guidance Identify and propose process improvements to improve efficiency and accuracy Maintain exceptional accuracy across all stock movements Build and maintain strong working relationships with 3PL partners Job Details Location: Sydney CBD Employment type: Permanent, full-time Working arrangement: Hybrid of 4 office days per week Start date: ASAP Requirements Requirements 2 to 3 years’ experience in operations, logistics, supply chain, or inventory management Strong background in stock control and inventory accuracy Experience working in fast-paced, high-volume environments such as retail, e-commerce, or FMCG Proven ability to work under pressure during peak trading or event periods Advanced Excel skills are essential Comfortable using scanner systems and inventory management software Experience with Shopify and Shopify POS systems is advantageous Experience working with 3PL warehouse partners is advantageous Luxury goods and or cosmetics handling experience is a plus Ability to meet the physical demands of the role, including standing for extended periods, moving stock, and working in warehouse environments in line with Australian WHS requirements Availability to work long days and occasional weekends during major events Who You Are Extremely detail-oriented, with pride in perfect accuracy Reliable and trustworthy, with a strong sense of ownership Resilient under pressure, with high stamina during intensive event periods Proactive and solution-focused, identifying issues early and proposing improvements A clear and confident communicator, comfortable liaising with warehouse teams, logistics partners, and luxury brand stakeholders Benefits What’s On Offer Exposure to an international e-commerce business and luxury brand portfolio A role that directly supports a circular economy and responsible retail Exposure to both offline events and online e-commerce operations High level of trust, ownership, and autonomy
