Permanent part time, 0.8 FTE Band 5, $39.21 - $45.13 per hour City of Ballarat is looking for an enthusiastic and motivated professional to work as part of the Libraries and Lifelong Learning team to provide high quality, efficient and friendly customer service, information and learning services that meet the diverse needs of the community. This position works with the Team Leader Community Hubs and Outreach undertaking daily operations and activation of Community Hubs and the successful candidate will have demonstrated experience in the provision ofhigh quality customer service. Selection Criteria: Tertiary qualification in community development, social sciences, learning and education, or significant relevant experience. Considerable experience in using computer software including Microsoft Office applications and internet technology. Demonstrated skills and aptitude developed in a customer service environment. Working with children check Key Selection Criteria: Qualifications and experience as listed above. Demonstrated ability to champion, model and promote the corporate values. Well-developed interpersonal skills with the ability to communicate sensitively and effectively with a range of people from diverse backgrounds, cultures, and abilities. Experience in activating local communities and communitycentres or hubs using community development principles. Ability toidentify andinitiate new opportunities and be innovative in developing new concepts to improve community and organizational outcomes. Ability to work independently and as part of a team to meet organisational strategic outcomes. How to Apply: To apply for either of these positions please click on the Apply button and submit your application. The closing date is Wednesday 11 February 5pm . Please ensure that you provide a cover letter, current resume and a response to each of the key selection criteria. The successful applicant will be required to undergo a full employment medical and police check. Contact: For further information on this position, please contact Eleanor Wight, Team Leader CommunityHubs and Outreach, 0418 529 700 At the City of Ballarat, we celebrate diversity and strive to create an inclusive, flexible workplace where everyone feels welcome. We encourage applicants of all backgrounds, identities, and abilities to apply. If you need any support during the recruitment process, reach out to us at peopleandculture@ballarat.com.au We’re proud to be a child-safe organisation, committed to protecting children and young people from harm. Our culture promotes their safety and wellbeing, and we require all successful candidates to undergo relevant screening, including a Working with Children Check and criminal history check.
