Manager / 2IC – Bathrooms & Tiles | Harvey Norman Bundall Employment Type: Full-Time Location: Bundall, QLD Salary: Guaranteed base earnings attractive commission Join Harvey Norman – Australia’s leading home and lifestyle retailer – in a leadership role that blends customer service excellence, team management, and operational oversight. We’re seeking a passionate and driven Manager/2IC to support the success of our Bathrooms & Tiles department. You’ll lead by example, inspire your team, and ensure every customer receives Great Service, Always! Industry experience is highly regarded but not essential – we value leadership, initiative, and a strong retail mindset. Key Responsibilities Leadership & Operations Drive sales and gross profit targets Lead, train, and support staff in company policies and procedures Coordinate in-store promotions and merchandising Ensure all sales processes are completed thoroughly Maintain store security, keyholder coordination, and housekeeping standards Communicate with suppliers and manage faulty stock returns Customer Service Excellence Act as a key point of contact for customers Deliver tailored solutions and exceptional service Represent the brand professionally and proactively manage expectations Maintain product knowledge and engage with customer needs What You’ll Bring 2–5 years retail experience Previous management experience in a retail environment Strong customer service and interpersonal skills High attention to detail and a proactive approach to leadership What We Offer Generous staff discounts Attractive commission and incentive-based rewards Career progression opportunities within a trusted national brand A supportive and positive team environment If you're ready to lead with confidence and grow your career in a dynamic retail setting, apply now and become a key part of our Bundall success story.
