Job Description: Better and fairer care. Always. For more than 175 years, St Vincent’s Care Services has been a leading Catholic provider of aged care services in Australia and the legacy of compassion, justice, integrity and excellence entrusted to us by the Sisters of Charity and their Founder Mary Aikenhead continues to inspire our work today. You will be joining St Vincent’s as we launch our exciting new vision Bringing Care Home , which will take the best of St Vincent’s care beyond our hospitals and aged care homes directly into the homes of our communities across the country, making care more personal and accessible. Bringing Care Home is more than a strategy. It’s how we’ll deliver care that is better, fairer, and more connected – for everyone we serve. As the Head of Communications – Care Services , you will report directly to the National Director of Communications and Brand with a dotted line to the CEO of St Vincent's Care Services, and will be responsible for shaping and executing strategic communications across our aged care division in this national portfolio. In this role, you will be a trusted advisor and key partner to the Care Services Executive Leadership team, providing high-level strategic counsel while working hands-on to drive both internal and external communications. You will be responsible for developing a national communications and engagement strategy that enhances the visibility, reputation, and voice of St Vincent’s in the aged care sector. This is an exciting permanent full-time opportunity based out of our Brisbane Group Office, located in Bowen Hills QLD. There may be a requirement to work outside standard business hours and travel interstate occasionally as part of this role. What’s on your resume is important, but what’s in your heart matters more. Key responsibilities of the role: Lead Strategic Communications : Develop and implement an integrated communications strategy for the Aged Care Division, including residential aged care, retirement villages, and home care. Support local storytelling and effective two-way communication between national and local teams. Cultivate a High-Performing Team : This is an opportunity to lead, mentor, and empower a small, dynamic team. You will set a clear vision, support professional growth, and foster a culture of excellence and collaboration. Drive Collaboration and Alignment : Play a pivotal role in creating a unified voice across the organisation. By actively collaborating with colleagues in media, advocacy, digital, and marketing, you will ensure our messaging is consistent, impactful, and aligned with the One St Vincent's narrative. Influence National Strategy: As a senior leader within the Public Affairs and Communications (PAC) team, your work will directly contribute to delivering St Vincent’s national strategy. You will be a key part of a multi-jurisdictional communications function that works to advance our mission on a national scale. Navigate Sensitive Issues : Work closely with the broader team to handle sensitive issues and support executive communications. Showcase your expertise in a dynamic, high-pressure environment, protecting and enhancing St Vincent’s reputation. Shape Our Digital Presence : Oversee and innovate our internal and external digital channels, including working closely with our Social Media Manager to bring our stories to life. From the intranet and website to executive messaging and staff forums, you will have a direct hand in shaping how our community stays informed and connected. Things that work for us: Demonstrated experience in communications, media, or corporate affairs, with proven success in a senior strategic communications role within a complex, multi-site organisation. Extensive experience advising and partnering with CEOs and senior executive teams on high-level communication strategies. Experience in developing and implementing integrated communications strategies in a dynamic, high-pressure environment. Professional qualifications in a relevant field, such as a bachelor's degree in communications or media. Strong relationship-building skills with the ability to lead and influence without direct authority. Things that work for you: Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision More take-home pay with competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum Be part of a supportive senior leadership team where you can grow professionally and make a genuine impact Join an organisation where staff feedback largely indicates they feel respected, desire to stay working with our organisation and are confident in management’s leadership Employee Assistance Program for staff and their families Access to the Fitness Passport (FP) and more! Pre-Employment Checks Your employment is conditional upon the completion of all required pre-employment checks, including Responsible Persons, NDIS Worker Screening and immunisation checks. Equal Opportunity At St Vincent’s we value inclusivity and diversity and are committed to equal employment opportunity for everyone. We acknowledge the importance of creating a work environment that is welcoming, safe, fair and impartial and invite people from all backgrounds to join us. Reconciliation Action Plan St Vincent’s Health Australia embraces Aboriginal and Torres Strait Islander people’s unique perspectives, knowledge, and culture. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation , https://www.svcs.org.au/people/aboriginal-torres-strait-islander-recruitment How To Apply Please submit your application via the Apply button, include your resume and a brief cover letter outlining your experience and suitability. Respectfully, no recruitment agencies. Closing Date: 12 February 2026 11:59pm Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au View Reconciliation Action Plan Code of Conduct: View Code of Conduct
