At Southern Cross Care (WA) we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong. Southern Cross Care (WA) is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions. We hope you will join us and become one of the people who make Southern Cross Care (WA) an extraordinary place to be. About the role and where you will be working: This role serves as a professional first point of contact for the Property Section within the Assets & Infrastructure Team at SCCWA. You will play a key part in delivering an exceptional customer experience by ensuring all enquiries, issues, and work orders are managed efficiently, proactively progressed, and resolved in line with required Service Level Agreements. You will attend and minute contractor and project meetings, ensuring all contractors remain compliant from an administrative, invoicing, and accreditation perspective. The position also provides high‑level administrative support to the General Manager and Team Leader, Assets & Infrastructure, contributing to the smooth and effective operation of the team. Can be part time for the right applicant Your responsibilities will include: To ensure the effective administrative management of the Assets & Infrastructure business unit as follows: Provide administrative support to the Team Leader and general manager, Assets and infrastructure Accounts Payable experience Previous experience with FMI Works, Beams or other Work Order Management systems General knowledge of WHS and Australian Standards Advance Microsoft Office and general computer package skills Demonstrated Experience in a multi-disciplinary role About you: We will place strong consideration on applicants who bring experience in Building/Facilities Maintenance Administration, Contract Management, and/or Service Delivery To be considered for this role you’ll need: Essential Criteria Demonstrated experience providing high‑level administrative support in a busy, multi‑disciplinary team environment Strong customer service skills with the ability to act as a professional first point of contact Proven ability to manage work orders, track progress, and meet required Service Level Agreements Experience attending, coordinating, and accurately minuting contractor and project meetings Ability to ensure contractor compliance with administrative, invoicing, and accreditation requirements Excellent written and verbal communication skills Strong organisational and time‑management skills with the ability to prioritise competing tasks High level of accuracy and attention to detail Proficiency in Microsoft Office and the ability to learn new digital systems quickly Ability to work independently and collaboratively within a team Desirable Criteria Experience working within a property, assets, or infrastructure environment Knowledge of contractor management processes or compliance frameworks Experience supporting senior leaders such as a General Manager or Team Leader Understanding of Aged Care processes and administrative requirements Working with us: At Southern Cross Care (WA), we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits: Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits. Corporate Health Insurance with HBF Free employee assistance program A diverse range of services which allows professional development and growth Paid Parental Leave Annual leave starting at 4 weeks Carers/personal leave Service Awards for long standing employees Flexible working environment How to apply: To express your interest, please apply with an up-to-date resume, and a cover letter outlining a short example of each of the Essential Criteria. Kindly note, if your application progresses to an interview, we’ll be asking for: National Police Clearance - current within 6 months (or evidence of application) A completed pre-employment health questionnaire Drivers license About us: Established over 50 years ago, Southern Cross Care (WA) is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness. Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio. Our promise to our clients, residents and each other is to enable extraordinary because we; Listen, Act , Do not give up, Work as one. Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care (WA) Inc. Group. Southern Cross Care (WA) is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work. For more information on the services, we provide visit: scrosswa.org.au
