Your new role: In this role, you will provide comprehensive administrative and reception support to the Chronic Disease service, acting as a key point of contact for clients, clinicians and external providers. You'll support clinic coordination, appointment management, documentation and records, contributing to efficient service delivery in a busy community health environment. You will: Book and manage client appointments, confirm attendance and follow up DNAs Provide reception services including phone and face-to-face enquiries Prepare correspondence, reports, minutes and other documentation Maintain accurate client records using CHIMS, ERIC and ieMR Manage incoming and outgoing correspondence and delivery of goods About you: You are a reliable and organised administrator who enjoys supporting clinical teams and delivering excellent client service. You manage competing priorities well and communicate confidently within multidisciplinary environments. You will bring: Experience in administrative or reception roles within health or community services Strong computer skills including word processing, data entry and databases High-level communication skills and a client-focused approach Ability to work autonomously and prioritise tasks effectively Attention to detail and commitment to accuracy and confidentiality Check out our quick tips and application essentials! What we can offer you: We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle. We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions. We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs. About us: Community and Oral Health Services deliver a broad range of quality community-based care and support services to help people improve and maintain their wellbeing and independence as well as oral health services to adults and children. We deliver a myriad of services across Metro South including Hospital in the Home, Rehabilitation, Chronic Disease, Acute Care, Dementia Outreach, Oral Health, and specialist residential care along with delivering numerous other vital community health services. INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care. We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply. We are better together.
