You will manage the supplier and administrative aspects of the patient journey from when the patient enters the Surgery Connect Program to completion of the patient's care. You will also support the Patient Team Supervisor, Manager and Director to provide training and support in the development and implementation of the business unit's strategic initiatives and projects. What you'll do Provide leadership and direction to the Surgery Connect team and Surgery Connect Suppliers to ensure the delivery of outcomes are in line with contract compliance, government objectives and legislative requirements. Prepare high quality, evidence-based advice and provide specialist input to support consistent high-quality design and implementation of program and process improvements, and decision-making. Proactively identify program risks and issues and lead discussions with key stakeholders as to their appropriate management to ensure consistent and quality outcomes are achieved in a timely manner. Liaise, consult and develop partnerships with key internal and external stakeholders including Department of Health, Hospital and Health Services, Suppliers, patients and patient's carers. About you We are searching for someone who: Demonstrates knowledge and understanding of medical terminology used to deliver patient-centred activities would be highly regarded. Demonstrates knowledge and experience with database utilisation and patient management systems. Brings experience, skills and knowledge of departmental financial and administrative processes, with a proven ability to actively participate in business improvement initiatives that deliver more efficient work practices. Demonstrates the ability to successfully manage a range of activities and projects with conflicting timeframes. Why work with us? Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes Competitive salaries 12.75% superannuation 17.5% leave loading Employee wellbeing 36.25 hour full time work week Access to 24/7 confidential employee support providers and counsellors including for immediate family members Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave. Professional development Career progression with more than 300 diverse career pathways and career support to take you further! Access to a variety of programs and initiatives to support training and career growth. Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development. Our commitment to equity, diversity and inclusion At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds. Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. Ready to apply? For further information on how to apply please review the attached Role Description.
