This is a CFC Administrator role with Officeworks based in Perth Airport, WA, AU Officeworks Role Seniority - mid level More about the CFC Administrator role at Officeworks About us At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference. About the role Champion the CFC’s administration incl Payroll and Accounts Payable Site Facility, Equipment, and Access Maintenance Support the team to deliver an amazing customer experience! The Officeworks Perth WA distribution centre is a leader in fulfilling e-Commerce orders in in the growing Omni-Channel retail market. We have a high focus on maintaining and improving safety for the team and customer satisfaction, whilst maintaining an ongoing focus and delivery on continuous improvement. Integral to our DC’s operations is the Administration Lead role focusing on all key operational aspects including Payroll, Labour Planning, Accounts processing, Consumables in addition to office, site access, facilities, and safety administration management. Additional key areas of focus: • Provide administrative support to all areas of the DC operations and associated reporting • Accounts processing of all invoices, including month end accruals • Support the Operations Manager with building weekly rosters for the entire site in conjunction with KPIs • Ensure Payroll is signed off in a timely manner with minimal pay issues/queries • Ensure all consumables are in stock and maintained within budget • Follow up and analyse NPS feedback as well as prepare reports • Maintain current offers, processes, policies, and procedures • Contribute to the continuous improvement of Supply Chain business practices About you This key administrative role would be a great next step for a Team Member with 2 years customer service experience in a high-volume and fast-paced environment, keen to progress their career in our dynamic Supply Chain team. An aptitude and experience with administration coupled with a strong attention to detail, accuracy and excellent time management will see you shine in this role. Key considerations: • Strong service ethic and problem solving skills • Strong data administration skills with attention to detail • Confident and clear communication skills • Intermediate skills in Microsoft Office suite; SAP would also be favourable • Prior exposure to a warehouse environment would be well regarded with tertiary study in Supply Chain and/or Logistics. Our culture If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family: We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs. Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands. Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health. Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia Take advantage of outstanding learning and development programs to support your career growth Explore fantastic career opportunities across the broader Wesfarmers Group At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI community. Interested in applying? As part of the recruitment process, you will be required to complete an online assessment comprising of game based assessments and video interview questions. This will take approximately 20 minutes and will need to be completed within 48 hours of submitting your application. Once you've completed it, you’ll receive a personalised insight report which will tell you a little bit more about yourself. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Officeworks team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Championing administration Maintaining site facilities Supporting customer experience Key Strengths ️ Administration skills Customer service experience Communication skills Microsoft Office skills Problem-solving skills Supply Chain knowledge A Final Note: This is a role with Officeworks not with Hatch.
