At Endeavour Foundation, we empower people with intellectual disability to live the life they choose. For 75 years, we’ve been providing supports across community services, employment, education, and residential programs. Our mission is to create opportunities, independence, and inclusion for people with disability, while building a society that values everyone’s potential. Every day, we work alongside our customers, families, and supporters to deliver meaningful, person-centred experiences that make a real difference in people’s lives. As part of our team, you’ll contribute to initiatives that directly impact our customers and help shape an inclusive, connected, and innovative organisation. About the Role We’re looking for a Digital Performance Lead to act as the second-in-command to the Digital Performance Manager. This is a unique opportunity for a skilled digital professional to take the next step in their career, working across our website, SEO, paid media, social, CRM (HubSpot & Salesforce), marketing automation, and personalisation platforms. In this role, you will: Lead audits, performance optimisation, and data-driven improvements across the digital ecosystem. Manage CRO programs, A/B tests, UX enhancements, and lead-generation initiatives. Support digital strategy, governance, and operational excellence in partnership with the Digital Performance Manager. Collaborate with marketing, ICT, service teams, and external agencies to deliver integrated campaigns. Provide guidance and mentoring to team members, helping build capability across digital channels. Success in this role is measured by increased engagement, lead generation, conversions, operational efficiency, and collaboration effectiveness. This is an ideal role for a confident digital all-rounder who thrives on end-to-end optimisation and wants to grow into a future leadership role. Key Responsibilities Optimise digital channels including website, SEO, paid media, social, email, CRM, and marketing automation. Lead continuous improvement programs, including CRO, A/B testing, UX and content optimisation. Ensure accurate tracking, attribution, and reporting across GA4, HubSpot, Salesforce, and Looker Studio. Develop actionable dashboards and reports to inform marketing, sales, and leadership decisions. Monitor financial performance, cost efficiency, and ROI across digital campaigns. Support team leadership, mentoring, and knowledge-sharing within the Digital Performance Team. Ensure all digital activities comply with Australian privacy, data governance, and accessibility standards. What We’re Looking For Capabilities: Strategic, analytical thinker with a continuous improvement mindset. Collaborative team player with strong stakeholder management skills. Highly organised with excellent project management and prioritisation abilities. Customer-focused with a commitment to accessibility, inclusivity, and user-centred design. Emerging leadership capability, keen to grow into a management role. Skills & Qualifications: Proficiency in HubSpot CMS, Marketing Hub, GA4, GTM, Looker Studio, WordPress, Shopify, and CRM systems (Salesforce preferred). Strong understanding of CRO, UX, A/B testing, and SEO best practices. Knowledge of WCAG accessibility standards and web performance optimisation. Tertiary qualification in Marketing, Digital Marketing, Communications, or related field. Relevant certifications (GA4, HubSpot, Google Ads, Meta Blueprint) highly desirable. Experience: Proven experience managing multi-channel digital performance across paid, organic, website, and CRM platforms. Track record of improving digital engagement, lead generation, and conversion. Experience delivering CRO programs, UX improvements, or A/B testing initiatives. Experience collaborating with cross-functional teams and external partners. Exposure to project leadership, mentoring, or supporting digital strategy is highly desirable. Why You’ll Love Working Here Make a tangible difference in the lives of people with intellectual disability. Work with a supportive, innovative, and collaborative marketing team. Access opportunities for career growth and leadership development. Be part of a large, values-driven organisation committed to inclusion and diversity. You will be required to undertake a “Fit2Work” National Criminal History Check and hold or be willing to obtain a Blue Card and NDIS Worker Screening Check. At Endeavour we offer a range of employee benefits including: Salary Packaging Benefits! Package up to $15,900 of your annual salary tax free. In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc). An Employee Assistance Program - a free and confidential counselling service available to all staff and their family members. Discounts on Corporate Private Health Insurance Plans, white goods, and appliances. · Discounted family gym memberships through Fitness Passport. Paid Parental Leave. Reward and Recognition Program. Free flu vaccinations. If you’re ready to join a team who are passionate, culturally strong and drive positive outcomes, apply now! We look forward to hearing from you! Endeavour Foundation encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs. Please note: applications will be assessed in January 2026.
