Account / Contract Manager - Canberra, ACT Location: Campbell, Canberra, ACT Company: BGIS, Heritage & Cultural Sector Employment Type: Full-Time, Permanent, On-Site Other information: Free On-Site Parking, Close to Public Transport We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging. About BGIS BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across diverse sectors. We pride ourselves on operational excellence, safety, and collaborative client partnerships. Purpose of the Role BGIS is seeking an experienced Account / Contract Manager to oversee the delivery of integrated facilities and project services at a high-profile heritage site. Reporting directly to the Contract Director, you will manage KPIs, budgets, and client relationships while supporting a close-knit contract team. The ideal candidate is a former trade professional or facilities manager with strong leadership skills, technical knowledge, and experience in heritage, museum, or sensitive asset environments. You are proactive, solutions-focused, and thrive in a public-facing, dynamic setting. Key Responsibilities - Manage delivery of contractual obligations and ensure all KPIs are achieved. - Lead, mentor, and supervise the contract team, including internal staff and subcontractors. - Oversee financial performance, including forecasting, budgeting, invoicing, and approvals. - Cultivate and maintain strong, long-term client relationships while identifying new business opportunities. - Ensure compliance with BGIS business systems, OHS&E policies, and regulatory standards. - Collaborate with HFM to implement sustainability initiatives and align with technical and market standards. - Foster a positive and cohesive team environment through open communication and accountability. Education, Experience & Skills Essential: - Proven experience managing integrated Property, Facilities, Project, and Financial Management services. - Strong leadership skills with experience managing medium to large teams and subcontractors. - Technical knowledge from trade experience or prior facilities management roles. - Strong business acumen including financial management, contract negotiation, and client engagement. - Qualifications in Property, Commerce, Business, or related disciplines; additional facilities/project management qualifications advantageous. Desirable: - Experience in heritage, museum, gallery, or sensitive asset environments. - Knowledge of QA, OH&S, and environmental systems. - Advanced business planning and sustainability awareness. - Industry-recognised certifications in Building/Facilities Management or related fields. Workplace Flexibility This role is based on-site at a major heritage/cultural site in Campbell, Canberra, with free on-site parking and close access to public transport. ️ Why Join BGIS? Key Benefits Include: ✔ Work on iconic heritage and cultural site ✔ AFR Best Places to Work 2024 & 2025 ✔ Health perks including EAP, wellness programs & flu vaccinations ✔ Leadership programs - Future Leaders and Leadership Fundamentals ✔ Work180 Accredited since 2022 ✔ Endorsed by Work180 as an employer of choice for women ✔ Recognised by WORK180 as a Top 5 Employer for career development opportunities ✔ Inclusive and supportive team culture How to Apply If you are a proactive, skilled, and engaging Account / Contract Manager with a technical and facilities management background, we would love to hear from you! BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds. Eligibility: Applicants must have full working rights in Australia. Apply now and be part of a workplace that values diversity, safety, sustainability, and innovation. Explore more opportunities at https://apac.bgis.com
