Full-time Office Manager position available with competitive salary. Work in a dynamic team in Brookvale, NSW 2100. Apply today through 11 Recruitment! Man and His Van has a strong reputation across the Northern Beaches, North Shore and Eastern Suburbs of Sydney for high‑quality residential and commercial removals, storage and packing services. We are looking for a full‑time Office Manager to join our growing team in Brookvale. Responsibilities and Tasks: Manage day‑to‑day office operations including scheduling, phone/email enquiries and internal admin workflows. Maintain client and job records, ensuring data accuracy and prompt follow‑up on quotes and bookings. Coordinate invoices, payments and basic bookkeeping tasks, liaising with external accountants as needed. Support the allocation and scheduling of removal/packing/storage teams, ensuring optimal resource use. Monitor office supplies, equipment and maintenance requirements, initiating procurement or repairs as needed. Implement and uphold customer service standards, responding to incoming complaints or escalations and tracking resolutions. Assist marketing and social‑media efforts by coordinating content, monitoring reviews and liaising with the broader team. Prepare regular management reports (e.g., performance metrics, job completion rates, client satisfaction) to support strategic decisions. Ensuring compliance with workplace health, safety standards, and relevant legislation, policies, and procedures. Overseeing staffing activities such as hiring, employee growth, training, and daily team management. Qualifications and Skills: Relevant qualification and/or equivalent work experience. Minimum 1 year experience in a similar position. Strong interpersonal and organisational skills, able to manage multiple tasks and deadlines. Excellent written and verbal communication skills, with a customer‑service focus. Proficiency in Microsoft Office suite (Word, Excel, Outlook) and familiarity with basic accounting or job‑management software. Demonstrated ability to proactively identify issues and implement improvements. Salary: The role offers a remuneration package ranging from $75,000 - $85,000 p.a plus superannuation for a 38-hour work week. How to Apply: 11 Recruitment is your pathway to securing this exciting opportunity. We are looking forward to facilitating your application and potentially welcoming you to a company that values expertise. Apply now and let us help you take the next step in your career.
