Benefits Proper orientation and in house training provided Modern, patient-focused environment Opportunities for professional growth and contribution to a high-performing practice Monday to Friday No weekend work Immediate Start The Clinic This medical specialist practice is a leading clinic dedicated to delivering exceptional, personalised patient care in a professional and compassionate environment. The team is proud of their reputation for clinical excellence, patient focus, and strong teamwork. A vacancy has become available for an experienced and professional Medical Receptionist to join their growing team. This is an exciting opportunity to become part of a supportive, highly respected practice and to make a meaningful difference in the patient experience. The Role As the first point of contact for patients, you will play a vital role in ensuring the smooth operation of the clinic. This position is varied and fast-paced, requiring attention to detail, strong communication, and a calm, professional manner. Key Responsibilities: Sit on the front desk Attend to incoming calls, and patient enquiries Schedule and coordinate appointments using Gentu software Support doctors and clinical staff with administrative tasks Process payments, Medicare and EFTPOS transactions, and daily banking Maintain accurate patient records and correspondence Prepare documentation and assist with clinical workflow Ensure the reception area reflects the practice’s high standards Book and confirm appointments with patients Correspond with referring doctors About You You are a well-presented, organised, and empathetic individual who thrives in a busy environment. You’ll bring strong administrative experience, ideally from a specialist or GP or hospital setting , and a genuine passion for patient care. You will have: Previous experience in a medical receptionist / healthcare admin role Proficiency in Gentu or similar practice software Excellent communication and interpersonal skills Strong attention to detail and multitasking ability A warm, professional phone manner and a positive attitude Ability to work 4–5 days per week (immediate availability desirable) How to Apply If you’re an experienced medical administrator/ medical receptionist/ patient service officer, seeking a rewarding and professional role in a welcoming specialist practice, we’d love to hear from you. Please contact Sandra Louey on 0403039232 or email slouey@hpgconnect.com
