Job Description As a Quality Assurance Analyst, you’ll ensure our customers enjoy a frictionless digital journey, whether they’re discovering their next getaway or booking a once-in-a-lifetime trip. You’ll work across our website and mobile apps, testing features end-to-end, identifying usability issues, and ensuring everything we ship meets the high bar our customers expect. You’ll collaborate with engineers, designers, and product managers, turning your insights into tangible improvements that elevate customer experience and drive trust in our platform. You instinctively notice when something feels “off” - confusing journeys, rough edges, or trust-breaking moments - and you enjoy working with others to make digital experiences seamless. What You’ll Do Test new and existing features across web and mobile platforms Identify, reproduce, and clearly document bugs or usability gaps Collaborate with Product, Engineering, and Design teams throughout development and release cycles Monitor production feedback to catch experience issues early Contribute to test plans, exploratory testing, and regression testing Advocate for quality and customer experience in every stage of product development
