Benefits Be part of a practice celebrated for excellence and modern patient experience Work alongside talented specialists who value teamwork and mutual respect Build skills in a high-performing, brand-driven medical environment Enjoy stability, professional development, and recognition for outstanding work Immediate start The Practice This Medical Specialist Group delivers high-end, personalised service in a modern, design-conscious environment. Every detail – from the clinic aesthetics to our patient interactions – reflects their commitment to excellence. The practice is known for achieving outstanding outcomes and creating an experience that’s warm, efficient, and memorable. About the Role This clinic is looking for a Patient Services Professional to be the welcoming face of the practice – the first impression every patient remembers. This role is ideal for someone who thrives on precision, service excellence, and creating calm order in a dynamic environment. Key Responsibilities include: Deliver intuitive, compassionate front-of-house service – every patient, every day Manage patient bookings and clinical administration using Gentu Prepare consultation rooms and ensure reception areas reflect brand standards Support patient billing, Medicare claims, and daily reconciliations Liaise confidently with referring specialists, hospitals, and patients Maintain immaculate presentation and attention to detail About You You combine warmth and professionalism with strong organisational discipline. You take pride in efficiency, presentation, and patient comfort. You’ll bring: Experience in medical reception or administration (specialist or GP clinic advantageous) Outstanding communication and interpersonal skills High accuracy in data entry and billing systems (experience with Gentu desirable) Professional presentation aligned with a premium healthcare environment Emotional intelligence – able to reassure anxious patients with empathy and care Reliability, integrity, and a genuine passion for patient service Why Join ? Be part of a practice celebrated for excellence and modern patient experience Work alongside talented specialists who value teamwork and mutual respect Build skills in a high-performing, brand-driven medical environment Enjoy stability, professional development, and recognition for outstanding work If you value precision, empathy, and presentation – and want your work to make a genuine difference – we’d love to hear from you. Please contact Sandra Louey on 0403039232 or email slouey@hpgconnect.com
