Permanent Full-Time with a January 2026 start $100,000 base salary super annual salary review A flexible approach to Working From Home (WFH) Great office location, close to the beach and cafes with onsite parking This is a fantastic opportunity to bring your customer service and organisational strengths to a role that supports high-quality program delivery and client success. About Our Client Our client is a well-established organisational development consulting firm, proudly operating for over 25 years. They have built a strong reputation for delivering impactful leadership, team, and organisational development solutions. Specialising in the design, development, and facilitation of tailored training programs, they help organisations enhance leadership capabilities, cultivate strong cultures and values, and build high-performing teams. Primarily working with state and local government organisations, they are committed to providing exceptional customer service and fostering long-lasting relationships. Driven by a passion for enabling personal and professional growth, their team thrives in a collaborative environment that promotes both impactful work and a healthy work-life balance, all within a stable and supportive company culture. About The Opportunity As part of the Operations Team, you will be responsible for undertaking a diverse range of program management and administrative tasks to support the successful delivery of programs and ensure smooth day-to-day business operations. This role requires independent thinking, adaptability, and a proactive approach. You'll be part of a passionate team committed to delivering high-quality outcomes and continuous improvement. Your roles and responsibilities will include (but are not limited to): Managing client programs and ensuring they are delivered successfully, within timeframes and scope Providing a high standard of customer service, building positive relationships with clients and all stakeholders Managing consultant diaries, including scheduling appointments, meetings, workshops etc. and coordinating aspects of daily schedules, for example prioritising sensitive matters and resolving urgent issues Planning the delivery of workshops, including organising logistics, venue coordination, and stakeholder engagement to ensure successful outcomes Preparing and proofreading documents Launching, monitoring and collating various diagnostic results for individuals, teams and organisations Answering phones/emails and responding appropriately to client inquiries Recognising and handling sensitive information with the highest degree of integrity and confidentiality Managing guests visiting the office and being the first point of contact to meet and greet guests on arrival Managing office supplies, incoming mail, deliveries and couriers Providing assistance on ad hoc internal projects About You You bring proven experience in program management and/or administrative roles in fast-paced environments, with a positive, can-do attitude. Strong organisational skills, attention to detail, and the ability to prioritise and meet deadlines are essential. You stay calm and focused when juggling multiple tasks, communicate effectively, and build strong relationships with colleagues and stakeholders. Proficiency in MS Office Suite, G Suite, MS Teams, Zoom, and PDF editing tools is required. To be successful in this role you will need: Proven experience in program management and/or administrative roles or other fast-paced offices A friendly, enthusiastic and positive attitude Outstanding organisational skills and ability to multitask Strong attention to detail and accuracy The ability to prioritise and meet deadlines Strong problem-solving abilities and calm under pressure Demonstrated ability to think critically and independently, applying lateral thinking and problem-solving skills while working autonomously Excellent written and verbal communication skills Strong interpersonal skills with the ability to build positive relationships with management, peers and other stakeholders Technologically sound and a comfortable troubleshooter Proficient in MS Office Suite, G Suite, MS Teams, Zoom, PDF editor Previous experience in Organisational Development is desirable but not essential Apply Now! If you have any queries please email humans(at)humanologyrecruit.com.au in the first instance, or call 1300 2 HUMAN. To apply, please ensure you click the Apply button , upload a CV and cover letter contained in one document. Please do not email your CV . All applications MUST be made online. Please Note: Our recruitment process will keep you regularly informed of the progress of your application. Please ensure that you check your email for updates (including your junk mail folder). Applications will remain open until a suitable candidate is appointed.
