Administration Officer - Cancer and Haematology Services Employment Type: Permanent Part Time Position Classification: Administration Officer Level 4 Remuneration: $36.46 - $37.29 per hour plus superannuation Hours Per Week: 32 Requisition ID: REQ606494 Location: Randwick, Sydney Applications Close: Sunday, 12 October 2025 Where you'll be working Prince of Wales Hospital and Community Health Service is a Level 6 Tertiary Referral Hospital with an inpatient bed base of 370. Each year we care for more than 70,000 patients in our Emergency Department and have around 50,000 admissions to the inpatient units. POWH offers an outpatient service and rural outreach service and provides more than 900,000 occasions of non-admitted patient care each year, including innovative virtual models of care. We have transitioned the majority of inpatient units and wards to the Acute Services Building (ASB) including a state of the art Emergency Department and Intensive Care Unit. POWH provides an exceptional staff experience and enhanced patient and family outcomes as a result of the provision of person-centred care. Randwick Local council is renowned for our world-class beaches and supported by cafes and restaurants to tickle your taste-buds, Randwick’s fascinating coastline and atmosphere will have you in awe the minute you arrive. Offering a mix of historic buildings, impressive beaches and coastal walks coupled with boutique restaurants, transport links and a vibrant nightlife, you’ll never be short of things to do in this progressive community. The role Responsible for providing high quality administrative support services to enable POWH Cancer and Haematology services to achieve their objectives in a timely, reliable and efficient manner. Accurate and safe storage of information Monitor and evaluate administrative processes, systems and procedures to improve office efficiency Act as an appropriate and effective role model Promote a culture and supporting practices that reflect the organisational values through demonstrated behaviours Interactions with patients/clients/employees Accurate timely typing of clinical correspondence Scanning, photocopying, filing and faxing duties as necessary Drafting administrative correspondence Organising travel and conference attendance for Department heads and senior clinicians as required. Supporting the staff recruitment processes Minute-taking as necessary Organising teleconference &video conference facilities Schedule / coordinate meetings as requested Respond to a range of enquiries (in person and over the phone) providing information and referring Deliver high quality customer service Respond to administrative enquiries from other departments in the hospital and management Undertaking duties relating to internal and external referrals as part of patient care, as required. Draft accurate and concise reports, documents and correspondence, including the preparation of complex documents Maintain relevant clinical information systems and create, store, retrieve and archive files to ensure the effective and efficient support of clinical activities Provide cover in frontline reception settings as required Maintain responsibility for personal and professional development by participating in training/education activities and performance reviews/appraisals in order to continuously improve the level of service provided to patients/clients. Perform other duties appropriate to the level and responsibility of the position as directed by the Manager, Administration and Support Services, Operations Manager, or other staff authorised to give them EXPECTED STANDARDS - ALL STAFF LINE MANAGERS AND SUPERVISORS SENIOR MANAGERS Selection Criteria High level organisational skills, with demonstrated capacity to use initiative to prioritise work and meet competing demands in a high volume work environment. Demonstrated previous administration or secretarial experience with fast and efficient typing skill Effective written and verbal communication skills, including excellent interpersonal skills and a strong customer service approach. Ability to work unsupervised and as part of a team. Well-developed skills in the use of the Microsoft Office suite of programs, including Word, Excel, Outlook and Powerpoint, including a knowledge of patient administration systems. Experience working in a health care setting with a knowledge of medical terminology, or a willingness to work towards. Ability to be compassionate with a demonstrated sensitive approach when dealing with patients and carers, including a commitment to maintaining confidentiality at all times. Ability to perform a wide range of administrative tasks, including flexibility in working across different areas and enabling adjustments to workflow as required. Benefits: A workplace culture with a foundation that promotes person centred care approaches and staff wellbeing Orientation and supported transition into your new role Targeted clinical stream education programs affiliated with university partners Development pathways that are aimed at career progression Up to 12 allocated days off each year (for full-time employees) in addition to annual leave Salary Packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing Corporate health and fitness program, discounted gym memberships with a Fitness Passport Employee Assistance Program (EAP) for employees and family members Discounted Private Health Insurance For more information on careers and benefits of working for SESLHD, visit our page. Need more information? 1) Click here for the Position Description and SESLHD Expected Standards 2) Find out more about applying for this position For role related queries or questions contact Samuel Clear on health.nsw.gov.au Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace. We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information. Reasonable Adjustments NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email health.nsw.gov.au and let us know. Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required. Information for applicants: An eligibility list may be created for future vacancies Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing. Applicants will be assessed against the essential requirements and selection criteria contained within the position description Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer We do have an Aboriginal Workforce Team that can also provide support (health.nsw.gov.au) and for additional information please visit our Stepping Up Website
