Location Symonston, Canberra land of the Ngambri and Ngunawal/Ngunnawal People Geoscience Australia acknowledges the Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islanders Cultures: and to elders past and present. About us Geoscience Australia is Australia's pre-eminent public sector geoscience organisation. We are the nation's trusted advisor on the geology and geography of Australia. We apply science and technology to describe and understand the Earth for the benefit of Australia. We apply our diverse professional expertise, our deep and trusted knowledge, our national-scale Earth observation infrastructure and our strong partnerships, to the opportunities and challenges that face our nation. Our culture Our strength lies in our people, including our diversity in backgrounds, skills and experiences, and the way we work together to respond to the emerging needs of our work. We value diversity in gender, backgrounds, culture, and experiences of our employees and are committed to providing an inclusive workplace culture that ensures everyone has equal opportunity to contribute, participate and progress. Applications from people who reflect this diversity are encouraged. Our workplace is committed to the health, safety and wellbeing of our employees and offer a variety of flexible working arrangements to enhance flexibility, including remote working arrangements. What we can offer you When you work at Geoscience Australia you will have access to a range of benefits and the opportunity to experience a workplace culture that truly values and promotes diversity, inclusion, equity and belonging. To learn more about our competitive salary, free onsite parking, generous flexible working arrangements and the role you can play in growing our culture click here. Our team The Enterprise Data and Digital (EDD) branch provides enterprise digital and data service to Geoscience Australia. EDD's purpose is to unleash Geoscience Australia's world-class science - making it faster, easier (more flexible), lower risk and higher impact. The ICT Service Management Section plays a key role in maintaining and enhancing the operational capability of Geoscience Australia's enterprise ICT and the quality of ICT service delivery for our clients. We ensure integrity of enterprise ICT services, assets, service providers and finances through effective governance, vendor management and oversight. We are a central point of engagement for stakeholders to align business needs to ICT services and solutions. One of the key responsibilities of the ICT Service Management Section is the management of the vendor relationship and performance of our outsourced managed services provider, and other key ICT service providers. The key duties of the position include The ICT Vendor Manager is an integral leadership role responsible to support the reliable, secure, and fit for purpose delivery of ICT services for our organisation. In this role you will work within the ICT Service Management team to support and manage the engagement, contract and performance for our primary ICT service providers. You will lead a small team to manage ICT vendors, contracts and budgets, working with business areas and providers to manage the supplier relationship, risks and issues, negotiating contracts and planning. You will promote a positive and inclusive culture within the ICT Service Management team. This role requires a highly-organised strategic thinker and pragmatic problem solver, with a sound understanding of vendor management in federal government and proven ability to manage contracts to monitor and improve performance. You will contribute to the enhancement and modernisation of our enterprise ICT environment and contribute to the achievement of our Strategy 2028 strategic plan. In this role you will: Develop productive working relationships with our primary ICT managed service provider, other key suppliers as required, and internal ICT and Corporate stakeholders. Represent the interests of Geoscience Australia and the Commonwealth in contract negotiations, evaluations and regular vendor engagement. Establish clear expectations with our primary ICT service provider, and other key suppliers as required, through both the contract, reporting and regular engagement. Manage the contract performance for our primary ICT service provider and manage contract performance of other vendors as required. Manage risks and issues and review contracts for the ongoing provision of ICT services. Review contracts and acceptance certificates, validate invoices and define services to confirm requirements and value for money. Manage a small team to deliver financial management and budgetary services to the Enterprise Data and Digital branch, overseeing a multi-million branch budget encompassing ICT assets, software, hardware, support and services. Manage and conduct regular meetings, and regular reporting in relation to contract management compliance and performance, ensuring activities are effective and appropriately documented. Identify and implement improvements to contract management plans and processes, financial management and budgetary processes. To be successful in the role you will: Establish and maintain effective working relationships with ICT suppliers, clients and Geoscience Australia ICT leadership. Establish and improve processes related to contract management and reporting, including service level agreement reporting and invoicing. Work collaboratively with the ICT Service Assurance Team to develop processes to enable effective service delivery and contract management and support service improvements. Facilitate connections between suppliers, clients and senior leadership to develop a common understanding. Demonstrate a high level of initiative, ability to work with limited direction and apply good judgement. Develop and lead the delivery of a work plan for the Contract Management Function. Excellent planning, organisational, and time management skills. Required skills, knowledge, experience and/or qualifications Managing vendor relationships, evaluation, compliance and performance. Drafting and reviewing contracts and developing contract management plans, with advice and support from legal and procurement team. 5 years in financial management and/or ICT procurement, ideally within the Aus tralian Government.
