Fyfe is a progressive engineering, surveying, environmental, and town planning consultancy that services clients across a range of sectors, including renewables, oil and gas, mining and resources, property and infrastructure, government, defence and environmental services. We are Australian owned and have offices nationally, with 700 employees and growing. About the Role This is your opportunity to make a real impact as the trusted payroll expert our employees rely on. You'll be at the heart of our business support operations, processing accurate payroll, resolving complex issues, and continuously improving our systems and processes. If you're confident, solutions-focused, and passionate about getting payroll right every time, this role is for you. As our Senior Payroll Officer, you'll leverage your Chris 21 expertise to streamline operations, enhance quality, and deliver outstanding service to our internal stakeholders. You'll be empowered to raise issues, advocate for employees, and drive meaningful improvements that make a difference. What You'll Be Doing Process Payroll with Precision: Utilise Chris 21 HRIS software to deliver accurate, timely payroll for our employees Solve Complex Challenges: Investigate and resolve intricate payroll issues, identifying root causes and implementing lasting solutions Support Our People: Be the go-to person for employees, providing responsive, professional guidance on all payroll matters Drive Improvement: Identify inefficiencies and implement process enhancements that increase quality and efficiency Leverage Technology: Maximise software capabilities to optimise payroll operations and service delivery Advocate and Escalate: Confidently raise payroll concerns to management and champion employee interests Collaborate Effectively: Partner with HR, Finance, and stakeholders across the organization to achieve seamless payroll outcomes What We're Looking For Essential: 5-8 years' payroll processing and administration experience Proven ability to resolve complex payroll discrepancies and issues Strong understanding of Australian payroll legislation, taxation, and superannuation Excellent stakeholder management and employee service skills High attention to detail with exceptional accuracy Confidence in raising concerns and advocating for employees Highly Desirable: Proficiency in Chris 21 HRIS software Experience driving process improvements and efficiency gains Knowledge of modern awards and enterprise agreements Strong Excel skills and analytical capabilities Track record of enhancing payroll quality and service delivery What Makes You Stand Out You're not just a payroll processor you're a problem-solver who sees opportunities where others see obstacles. You're systems-savvy and pick up new technologies quickly. You communicate complex payroll information clearly and confidently to everyone from frontline staff to senior management. When something isn't right, you speak up. You're committed to continuous improvement and take pride in delivering flawless payroll every single time. Our Benefits: Flexible Working Conditions: Enjoy contemporary and inclusive working conditions. Employee Referral Program: Earn $5000 through our referral program. Diverse Role: Engage in a variety of responsibilities and projects. Inclusive Culture: Join a social, collaborative, and inclusive team with regular social and networking events. Professional Development: Receive competitive pay and financial support for your professional growth. Exclusive Discounts: Benefit from discounts at over 470 retailers (banking, accommodation, cars, retail, and more). Salary Sacrificing Options: Take advantage of salary sacrificing for motor vehicles, portable devices, and e-bikes. Additional Leave: Access an extra 6-week paid purchase leave How to apply: If you feel that now is as good a time to make a change, then we encourage you to apply by clicking on the APPLY FOR THIS JOB button below. Please note, only applicants with full Australian working rights will be considered. The successful applicant will be required to undergo a national police check. Follow us on LinkedIn to keep up to date with our news and projects. Please note agency applications will not be accepted. Only shortlisted candidates will be contacted.