About us: Gladstone Region Aboriginal and Islander Community Controlled Health Service Limited (“GRAICCHS”) trading as Nhulundu Health Service is an Aboriginal Community Controlled Health Service operating in Gladstone and the greater Central Queensland Region delivering a comprehensive range of primary health care, aged care and community support service functions. GRAICCHS mission is that all Aboriginal and Torres Strait Islander Community members, and the community as a whole, have the right to access equitable and high-quality health care, regardless of culture, ethnicity or where they live. Job Description About the position: The position of Quality and Safety Manager is responsible for the development, management, implementation and review of Quality systems that ensure: An effective quality framework of documentation, reporting and control processes are in place; That there is a safe and healthy work environment; Full compliance with all relevant legislation and maintenance of ISO 9001, and program/service specific accreditation standards. More specifically this role will focus on key activities, including but not limited to: Ensure all business activities are compliant with the relevant standards; Ensure the work groups utilise the Quality Management Systems (QMS); Manage the establishment, review and implementation of effective QMS Control processes within business units; Consult with relevant Managers regarding implementation of systems, processes and documentation; Create and monitor auditing schedules for all business units/ programs; Monitor the effectiveness of all accreditation elements and identify gaps and/or areas for improvement against Standards; Manage all processes relating to maintenance of accreditation under ISO 9001:2015, Food Safety Act and Home Care Standards, AGPAL and Family Wellbeing program Standard; Coordinate Quality agenda items as part of the Senior Management Team meetings; Liaise and support the Management Team Facilitate mandatory training; Assist with inductions for staff. Desired Skills and Experience About you: To be successful in this position, we are seeking an individual which possess' the following: Substantial experience in CQI/ Administration roles (greater than 3 years); Experience with quality management systems; Desirable work experience in relevant Health or Community engagement/development programs. Demonstrated understanding of the ISO, HSFQ and Aged Care standards; Demonstrated knowledge and understanding of Workplace Health and Safety Legislation, policy and workplace procedures; Some work outside of normal hours of duty (including on call) may be required as well as some travel across the region; Current C Class Drivers Licence (Qld) - essential; Satisfactory Criminal History Check - essential.
