Western Downs Regional Council has been awarded the Queensland Large Employer of the Year for the Darling Downs South West Region for 2019, 2021, 2022, 2023 and 2024. Be part of a team that make a real difference within the communities we serve. Our mission drives us, and we want you to be part of the journey. Experience Western Downs It's the people that make it! The Opportunity The Centre Services Officer is responsible for delivering Library and Centre Services primarily at the Dalby Library. Key Responsibilities This role encompasses a range of duties and responsibilities which may vary as directed by Council. The key ones include: (1) Providing professional, polite and attentive services to the community and other council departments in a positive and welcoming manner. (2) Providing a high level of customer service in Libraries and other Council services as required. (3) Engaging with a wide variety of community groups and individuals to establish networks and deliver public programs through Libraries and the Community Department. About Yourself A person in this position will need no formal qualifications but will have a demonstrated ability to perform a wide range of duties with particular focus on Library and customer service, digital literacy and teamwork. It is also required for the successful candidate to have a current C class Queensland Drivers Licence and must have or be able to obtain a working with children blue card. The applicant must complete a National Criminal History Police Check. The Benefits of Working for WDRC: Work / life balance We understand the importance of balance. Enjoy flexible work arrangements and wellness programs designed to keep you at your best. Superannuation In addition to your annual salary, Council will contribute twelve (12) per cent, including the superannuation guarantee contribution. Growth Opportunities We invest in your growth. Whether it’s skill development, mentorship, or career advancement, we’ve got you covered. Access to Corporate Health Plan Take care of yourself and join one of our Corporate Health Plans to improve life. Health & Wellbeing program and Mental Health Support Change your lifestyle and live better with healthy ideas. Be your best possible self with provided support and information. Access to free Employee Assistance Program & confidential counselling Reach out to someone confidentially if you are experiencing any concerns or problems. Salary Packaging Available Restructure your salary to work for you to pay for everyday living expenses such as Motor Vehicles, Superannuation, Remote Area Housing (Rent), Fuel, Gas and Electricity. Allowances Available (if applicable) Allowances such as Locality Allowance may be applicable to your position. Leave Loading You will receive 17.5% leave loading on top of your base rate of pay, while you are on Annual Leave. Uniforms and PPE Uniforms and Personal Protective Equipment (PPE) provided. Job security in a local government position Feel secure working for an organisation who believes in strong foundations of respect, balance, communication, teamwork, accountability and leadership. Living & Working in the Western Downs: https://www.westerndownsqueensland.com.au/ If you are looking to join an innovative and dynamic company, that provides staff with a work life balance and opportunities for growth with state of the art mentoring from professionals within its team, this may be the role for you. Be part of the community you serve. TOGETHER WE MAKE A REAL DIFFERENCE. Applications close at 5.00pm AEST on Wednesday 22 October 2025. Additional Information The recruitment process may include candidates undergoing a pre-employment medical including drug and alcohol testing. WDRC reserves the right to close or withdraw vacancies before the advertised closing date, or extend the closing date, without prior notice.
