As an administration officer you will: Prepare, intake, process and manage applications and documents in accordance with legislation and departmental policies and procedures in a timely and accurate manner. Develop and maintain professional and collaborative relationships with applicants, clients and stakeholders involved the process of dispute resolution with BCCM. Provide appropriate administration information to applicants, clients and stakeholders about BCCM services, practices and procedures regarding dispute resolution. Provide administrative support to ensure the efficient and effective operation of the BCCM Office. Prioritise and manage daily tasks under limited supervision in a fast paced and high-volume environment to ensure services standards and timeframes are met. Identify areas for business improvements, assist in implementing changes to office administration procedures utilising problem-solving skills, particularly when dealing with clients in complex and emotive situations. Applications to remain current for 12 months. Job Ad Reference: QLD/664178/25 Closing Date: Monday, 20th October 2025
