This is a full time position, 38 hours per week - salary $70,000 to $80,000 Super is on offer. Based onsite at Harvey Norman AV/IT Penrith Complex - Corner Mulgoa Road and Wolseley Street Penrith About the Role: The ICT System Test Engineer is a specialised role within the store requiring the successful applicant to source new corporate and commercial clients to set up network or networking devices, diagnosing and repairing them. The role will involve managing client accounts, installing the range of computer software, hardware and associated products, delivery and ensuring client satisfaction. The position reports directly to the Director. The nature of this role requires high level engagement with Corporate/Commercial buyers and their Technology departments. What we require: · Bachelor’s degree required or minimum 2 years of work experience in the same or similar field · Minimum of 2 years experience in a similar customer focused, successful retail business · A high level of Computer, Technology and Entertainment product knowledge · An excellent understanding of store software tools · Ability to service your clients while managing work tasks around their needs · Creating service tickets for any customers related issue like repair, replacement or DOA’s. · Passion to help costumers and deal with suppliers · Be an Australian citizen or be eligible to live and work in Australia. If you have the right to work in Australia and this role exhilarates your passion for a new opportunity then please submit your application for consideration.