Job Description Located on the doorstep of Surry Hills & Oxford Street with 413 rooms, Ibis Styles Sydney Central is the perfect destination for guests to experience all that Sydney has to offer! If you are a Duty Manager or experienced Front Office Supervisor looking for a change of pace or your next step, this is the role for you. What will you be doing? Assist and oversee the day-to-day operations of the Front Office team Supervise and mentor team members with true leadership ability that motivates the entire team. Ensure the smooth and efficient running of the Hotel's operation in absence of senior management with a high level of customer service provided at all times. Actively resolve complaints and challenges presented by guests to reach a win-win situation. Process and assist with check-in and check-out of guests Respond to and coordinate emergency situations.
