Fire Service Coordinator - Fire Protection | NSW Location: Sydney, NSW Salary: $75k-$95k Super (Depending on Experience) CRM: Simpro or Uptick experience required I'm currently working with a variety of reputable Fire Protection businesses across NSW who are actively seeking experienced Fire Service Coordinators to join their growing teams. These roles are pivotal in ensuring the smooth delivery of fire maintenance services across commercial, residential, government, and industrial sites. You'll be joining a business that values its people, offers long-term career stability, and fosters a collaborative, down-to-earth culture. The Role: As a Fire Service Coordinator, your main focus will be scheduling technicians, managing compliance documentation, and ensuring that clients are receiving excellent service. You'll be the key liaison between the technicians, clients, and management, playing a vital role in keeping everything running like clockwork. Key Responsibilities: Coordinate and schedule service technicians for routine maintenance and urgent callouts Manage service requests and client communication Process and track work orders, quotes, and invoices using Simpro or Uptick Maintain up-to-date records of inspections, defects, and compliance reports Support technicians with job planning and parts ordering Provide a high level of customer service and problem-solving What We're Looking For: Proven experience in a Fire Service Coordinator or Service Administrator role Strong knowledge of Simpro or Uptick CRM systems (preferred) Excellent communication and organisational skills Ability to work under pressure and prioritise effectively Understanding of fire compliance, testing, and maintenance schedules preferred What's in It for You? Work with industry-leading fire protection companies across NSW Great team cultures with supportive leadership Long-term career opportunities Competitive salaries and benefits Modern offices and technology Interested? If you're an experienced Fire Service Coordinator ready to take the next step or looking for a fresh start, I'd love to hear from you. Apply now or reach out directly for a confidential cha with Lauren on 0405 725 985
