Matched Recruitment are currently working alongside one of the highest-performing fire contractors within the industry who are continuing to expand their client base so are now looking to hire an additional Account Manager, Service Coordinator and a Service Administrator! Benefits of working for this organisation: Gain employment with one of the highest-performing businesses in the industry Work for a business that values every employee and promote a positive culture You’ll work in vibrant teams where knowledge is shared and support is offered Gain exposure to working across some of the best sites that Sydney has to offer Be given clear career paths to be able to continue progressing your career Join one of the industries most stable businesses Account Manager - $120-140k base vehicle/allowance Manage high-end commercial accounts, ensuring contract KPI’s are met and client satisfaction is achieved Attend weekly and monthly contract meetings Oversee work orders in progress, ensuring that jobs are being completed in a timely and efficient manner Be the first point of contact for client escalations and queries Must have fire industry experience Service Coordinator - $75-90k base Be responsible for dealing with 10 fire technicians and coordinating their workloads across the repairs space Liaise with technicians to track job progress Provide reporting and quoting support Work hand in hand with a Service Manager, escalating any service based issues Fire industry experience highly preferred Service Administrator - $75k base Prepare and submit high-volume defect quotes, ensuring they are pro-actively followed up and closed out Manage high-volume calls and emails, proving admin support to high-end clients Liaise with Technicians in regards to weekly timesheet approvals, raise PO’s and invoice Training available from a dedicated Service Manager who you will aim to support Trade based admin background preferred If any of the above opportunities interest you and therefore would like some more information, please do not hesitate to send in an up to date resume via this advert or directly to jordan@matchedrecruitment.com.au all applications are treated with complete confidentiality
