About the role Responsibilities, Duties and Expectations DroneShield is seeking a professional, organised, and customer-focused Receptionist to join our Operations Team in Sydney. As the first point of contact for visitors, clients, and callers, the Receptionist will ensure a professional and welcoming environment while managing front desk operations and providing administrative support to various teams. This role plays a key part in maintaining smooth office operations and upholding DroneShield’s reputation for professionalism and service excellence. Qualifications, Experience and Skills Front Desk and Visitor Management Greet and welcome visitors, ensuring sign-in/out procedures are followed. Issue visitor passes and notify relevant staff of arrivals. Maintain a tidy and professional reception area. Communication Handling Handle incoming and outgoing mail, packages, and courier arrangements. Administrative Support Manage meeting room bookings, catering, and preparation for visitors. Maintain office supplies and coordinate orders when required. Assist with document preparation, data entry, and filing. Provide administrative support to Operations and other teams as required. Facilities Coordination Support safety and security processes, including evacuation procedures and access pass management. Qualifications, Experience and Skill Required Previous experience in a receptionist, front desk, or customer service role. Excellent verbal and written communication skills. Strong organisational skills with attention to detail. Proficiency in Microsoft Office (Word, Excel, Outlook) or equivalent software. Professional presentation and interpersonal skills. Desired Experience in a corporate or defence/technology environment. Familiarity with multi-line phone systems and office equipment. Ability to handle sensitive information with discretion. Note for recruitment agencies: We do not accept unsolicited candidates from external recruiters unless specifically instructed.
