Events & Reservations Manager Launch and Lead a World Class Guest Experience Some venues are just venues. A few become destinations. This is one of those rare opportunities. A bhigh profile venue in Central Coast with a bold vision, serious backing, and a stacked calendar already filling with interest. With luxury dining, a bustling events calendar, and a strong entertainment program in the pipeline, this is a dynamic multifaceted operation set to become a staple of the coastal hospitality scene. We’re now looking for a polished and proactive Events & Reservations Manager to take the reins across reservations, private functions, and the guest-facing host team. The role offers flexibility from day one. You’ll have the option to begin remotely or work from a sister venue while the site is being finalised. Longer term, there’s scope to move into a hybrid model with part of your week based onsite and part from home — a balanced, modern setup for the right candidate. The Role This is a multi-departmental position that blends structure with style. You’ll be the first point of contact for many guests. The person behind that seamless welcome, the smooth bookings experience, and the magical event they’ll remember long after. You'll be overseeing: Reservations Managing bookings, large groups, and VIP guests using platforms like SevenRooms (training provided) Functions & Events Coordinating inquiries, packages, site tours, and running point on weddings, private parties, and corporate events Hosting Team Leading the front of house welcome experience from guest greetings to seamless seating Initially hands on, this role will evolve to lead a small team as the venue grows, including a dedicated events coordinator and host manager. What You’ll Be Doing • Responding to and managing a high volume of function and reservation inquiries • Creating memorable experiences for wedding, group, and VIP bookings • Coordinating event details, working closely with the kitchen and service teams • Managing the host team to ensure exceptional front door service • Supporting operational setup including packages, SOPs, event menus, and venue tours • Collaborating on new systems, processes, and initiatives as the venue grows • Transitioning from outsourced guest communication to in-house bookings • Working with user-friendly platforms including SevenRooms and MICROS-based systems • Assisting with venue tours and providing a seamless first contact experience What We’re Looking For • Someone active in the local hospitality scene with hands-on experience in high-volume venues • A people-first communicator who thrives in guest-facing roles and brings genuine charm to every interaction • Highly organised and proactive with a strong sense of presentation and professionalism • Confident managing bookings, events, and front of house coordination • Tech savvy and comfortable with platforms such as SevenRooms or similar • Willing to work weekends or evenings as needed for special events • Glamorous, polished, and naturally client facing with a calm under-pressure presence. The Offer • Salary up to $100K plus Super • Opportunity to be part of a high visibility venue launch • Flexible start with the option to work remotely before full handover • Work from home or from a sister venue in the early weeks • Possibility of hybrid work structure in the future (e.g. three days from home, two days onsite) • Sunday and Monday typical days off with flexibility for events • A long term leadership role with room to grow your own team • Work within a forward thinking hospitality driven leadership team • Be part of a brand that blends style food music and memory making
