Job Details Cruz Bay Watersports at The Ritz Carlton - St. Thomas, US Virgin Islands $120.00 - $120.00 Commission None Description Provide hospitality to all beach guests by delivering Ritz-Carlton service standards, including using the guest’s name three time throughout any interaction, exceeding guest expectations when fulfilling their requests, and anticipating their every need Facilitate sailing lessons for guests on hobie cats Provide safety briefings to guests prior to their use of all non-motorized watersport Provide supervision of guests while using watersports equipment in the designated areas Track daily watersports equipment usage, by guest, per company standards Complete general maintenance and upkeep of watersports equipment, including daily shift setup and breakdown, and the reporting of unsafe/damaged equipment Be an ambassador and sales associate to upsell guests on additional watersport excursions offered by RED Provide small power boat operations for retrieving guest and transferring guests from catamaran and other motorized sports Complete a monthly inventory of equipment and/or retail items as directed Complete end of shift billing and reconciliation of guest receipts for excursions and rental gear sold Communicate with guests on trip updates and cancelations Other duties as assigned. Qualifications High School Diploma or its' equivalent from an accredited institution (Preferred) Previous experience in customer service and/or equivalent work experience PLUS
