Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down. About the role We’re seeking a Concession Manager who will represent Transurban across a complex portfolio of assets which requires an understanding of contractual arrangements, stakeholder management, safety, risk and compliance management and motorway infrastructure. You’ll join an innovative team, who support the interface between the WestConnex (WCX) assets and internal and external stakeholders, including Transport for NSW, in relation to concession management. The role has primary responsibility for managing the day-to-day compliance and contractual correspondence for the WCX assets. As our Concession Manager, you’ll contribute to meeting concession obligations in the development, governance and successful delivery of the WCX network’s program of road operations and maintenance activities, tolling and retail customer obligations and reporting. Day-to-day, you will: Manage the day-to-day correspondence (calls and emails) and matters with Transport for NSW for the WCX assets under the Project Deeds Prepare formal correspondence, as required, consistent with the contractual provisions and time frames Assist in ensuring each WCX asset complies with the obligations under the terms and conditions of the Project Deeds Support the General Manager of WCX and the Head of WCX with project management Document, track, and maintain contract obligations and deliverables and implement contract management processes and procedures Support the business in land and property matters pertaining to motorway leased land Ensure best practice governance of contracts and ensure appropriate governance is in place for all commercial projects Understand the strategy and priority setting in line with the broader enterprise Work with the public affairs, customer, operations and maintenance and commercial teams to respond to community complaints, ministerial queries and other assets queries Support the Customer Resolution and Linkt retail team with concession and general business matters This role will suit someone with a curious mind and transferrable skills and experiences, including: Tertiary qualifications in Legal, Commerce, or Business or other relevant discipline or several years’ experience in contract administration Experience managing and administering contracts, ideally in infrastructure or similar heavy industries Excellent written and verbal skills to effectively communicate with senior management, government stakeholders and internal stakeholders Ability to read and understand deeds and contracts and to take the initiative to seek timely advice on technical and operational perspectives Strong multitasking abilities with a proven track record in managing multiple issues across multiple assets Preferred commercial experience with an ability to see ‘bigger picture’ and identify issues that may impact operations Ability to achieve the right outcome in a constructive and collaborative environment with a ‘best for business’ approach If you meet some of these requirements, but not all, we encourage you to submit your application. With a career at Transurban, you’ll enjoy a range of benefits, including: A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well Learning and development opportunities to support your career interests Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more Share offers and insurance benefits Social activities, community give-back programs and paid volunteer days We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you. We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns. We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on careers@transurban.com. Ready to help us keep cities moving? Apply today. Job Type: Permanent Closing Date: 20-Aug-2025 0:00 Please note : The closing date reflects the time zone of the Primary Location for this job posting. Primary Location: Melbourne CBD & Inner Suburbs Melbourne VIC
