Job Description In these full time, part time and casual positions based in Richmond and Hawthorn, you will work in various admission areas processing elective and emergency patient bookings. You will be tasked with conducting health fund eligibility checks and estimates, pre-admission organisation, admission and discharge of patients and bed allocations. The role will also involve responding promptly to enquiries and requests, handling patient accounts, as well as general administrative duties including data entry. The Patient Services Centre Richmond is open 7 days a week from 6am to 8pm. You will need to be available for a rotating roster over these hours, Monday - Sunday. You will make an impact by: Having excellent communication skills Exceptional attention to detail A strong customer service focus The ability to prioritise in a timely and accurate manner An ability to cope under pressure and make informed decisions according to hospital needs To be successful in this role Your well-developed administration, customer service and people skills see you adjust quickly and work effectively as part of any team that you join. Excellent with your time management and organisation skills, you can prioritise effectively to manage multiple requirements. Previous administration experience in the health care sector, medical or health fund industry would be advantageous but is not essential. Position Description Inherent Requirements We will review applications as they are received. About Richmond Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside top-flight practitioners in all areas. You will challenge your skills, broaden your experience and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities and technologies.
