Founded in 1996, Jobfit Health Grou p is a leading occupational healthcare provider with wholly owned and operated centres across Australia and New Zealand. Join our dynamic team and become a valued member of a workplace that thrives on engagement, and a strong team culture. We foster a collaborative and supportive environment where your work is meaningful, and your growth is supported. We are the industry leader in the delivery of pre-employment medical assessments and work fitness assessments. Apply now to become part of a team that's dedicated to delivering quality healthcare. This role will specifically cover our clinics located in Liverpool, Bankstown, Wollongong and Canberra. About the role: We’re looking for an energetic and organised Practice Manager to oversee the day-to-day operations and optimisation of their allocated clinics. As a part of the regional operational leadership team, this role ensures operational excellence, efficient booking and resource allocation, internal workflow compliance, and high-quality patient & customer care. The Practice Manager also supports the execution of regional operational plans. This is a full-time position (Monday to Friday, 38 hours per week). Regular travel across the clinics ( Liverpool, Bankstown, Wollongong and Canberra ) is an inherent requirement of the role, with all associated travel costs covered by the Company. Key Responsibilities: Clinic Operations: Responsible for day-to-day operations including bookings management and optimisation (including accepting bookings), stock control and ordering, and organising equipment maintenance and repair as required. Patient & Customer Care: Respond to and investigate patient feedback promptly and appropriately, and ensure patients receive high-quality care and service throughout their appointment. Process Improvement: Develop, implement, and maintain systems and processes to ensure optimal clinic operations, identify and recommend opportunities for improvement, innovation or service line expansion, and implement policies and procedures to ensure compliance with regulatory standards and organisational policies. Team Leadership: Direct management of clinic receptionists, responsible for staff induction and orientation activities, rostering of clinical and non-clinical staff, and receptionist team training and development. Performance Management: Set performance goals, conduct regular team and 1:1 meetings and provide constructive feedback. Workplace Health & Safety: Responsible for the workplace health and safety of staff and patients, and ensuring a safe environment exists for clients, candidates, general and allied health practitioners, visitors and employees. Collaboration: Collaborate with coordination hub to optimise bookings and doctor workflow processes as required. About you: Experience: Minimum 2 years’ experience in a similar position, with demonstrated experience in team leadership. Qualifications: Diploma Business Administration, Management or related field, not mandatory but highly desirable. Technical Skills: Strong knowledge of patient management systems & Microsoft Office Suite with the ability to provide basic onsite IT support to onsite clinic staff. Communication: Excellent communication skills - listening effectively and conveying accurate information. Organisation: Strong organisational skills - ability to prioritise and work effectively on multiple tasks. Attributes: Dependable and reliable - follows through on commitments, producing timely work to high standards. Ability to work as part of a team. Demonstrates resilience and courage, acts with integrity, manages self, and values diversity and inclusion. Why join us: Employer-funded Parental Leave and Sorry Business Leave Candidate Referral Program Discounted Gym Memberships and Corporate Health Insurance Employee Assistance Program (EAP) Novated Leasing Access to in-house online learning platform for ongoing development Regular engagement surveys – your voice is heard and valued A diverse and inclusive team environment About us: Jobfit Health Group is part of Partnered Health , a group delivering health services to more than five million people over the past 25 years. Our network includes Jobfit Health Group, Partnered Health Medical Centres, Fuel Your Life, Northcare Physio, Baseline Onsite, and New View Psychology. Together in Healthcare. We encourage applications from Aboriginal and Torres Strait Islander peoples. Please note that only shortlisted candidates will be contacted. Jobfit Health Group Partnering with business for a healthy workforce www.jobfit.com.au