The successful candidate will ensure compliance with best practice guidelines and the Queensland Health formal project management approach and methodologies, to enable the achievement of consistent and quality project outcomes. How you will be assessed You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience. Within the context of the responsibilities described above under 'Key Responsibilities', the ideal applicant will be someone who can demonstrate the following: Demonstrated experience in the delivery of high quality customer service in a large complex environment Proven high level oral and written communication skills and a high-level ability to apply contemporary leadership principles to develop and maintain effective relationships within both the project team and external stakeholders Proven experience and high level knowledge to design and coordinate small to medium scale projects, including the planning, scheduling and tracking of project activities and deliverables, utilising available project management tools and methodologies Demonstrated analytical, conceptual and problem solving skills and an ability to work unsupervised whilst coordinating multiple tasks within agreed priorities, timeframes and accountabilities Demonstrated ability or the ability to quickly learn ServiceNow and ITIL Service Management processes (primarily incident / problem / change / config management) Proven experience in the use of computers and software packages (eg MS Office, Visio, MS Project) Specific Working Conditions: It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment (Health Employment Directive No. 01/16): measles, mumps, rubella (MMR) varicella (chicken pox) pertussis (whooping cough) hepatitis B Participating in on-call arrangements may be a requirement of this position. Appropriate remuneration under the Award will apply. Reasonable travel as negotiated may be a requirement of this position. An open 'C' class driver's licence is desirable. Your application Please provide the following information to the panel to assess your suitability: Your current CV or resume, including the names and contact details of two referees. Referees should have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current/immediate/past supervisor. A covering letter (up to 2 pages) giving detail of your skills and experience relevant to the position. Inclusion and Diversity in eHealth Queensland eHealth Queensland is committed to building a workplace that embraces inclusion and diversity, where our employees feel valued and empowered to bring their different perspectives, beliefs, and ideas together, creating a culture of innovation and opportunity that benefits everyone. eHealth Queensland welcomes applications from members of the community who may belong to the following groups: People with disability People from Aboriginal and/or Torres Strait Islander backgrounds Youth (under 25 years) Mature age (over 45 years) Women People from culturally and linguistic backgrounds LGBTIQ Should you require additional support or reasonable adjustments during our recruitment process to ensure you can demonstrate your ability to meet the inherent requirements of the role, please contact the eHealth Recruitment team via email on eHealth-Recruitment@health.qld.gov.auThis work is licensed under a Creative Commons Attribution 3.0 Australia License.