About Us Shepparton Villages (SRV) is more than a place, it’s a community. A leading provider of retirement living and aged care services, with three sites across the Greater Shepparton area, our mission is to provide our residents with a safe, supportive and welcoming environment where they can enjoy their retirement years to the fullest. We are committed to promoting the health and wellbeing of our residents and employees and strive to create a positive and inclusive workplace culture. As an organisation, we value diversity, respect, and collaboration, and are proud to be an equal opportunity employer. By joining our team, you will have the opportunity to make a meaningful difference in the lives of our residents and contribute to the success of Shepparton Villages. About the Role This is a dynamic and multifaceted part-time position within the Support at Home Department, providing vital administrative support across several functions. The primary responsibilities include managing accounts payable and receivable processes, generating client statements, and performing a range of general administrative duties to support the effective delivery of the Support at Home Program. Success in this role requires a high level of flexibility, strong organisational skills, and the ability to manage multiple tasks simultaneously with efficiency and attention to detail. The ideal candidate will thrive in a fast-paced environment and demonstrate a proactive approach to problem-solving and service delivery. Key Responsibilities Assist with managing Support at Home (SaH) client budgets and purchases, including ongoing monitoring of income and expenditure across quarterly budgets Process government-funded claims Undertake accounts payable and account receivable functions for Support at Home transactions Liaise with broader finance and accounts payable departments as required Serve as a point of contact for phone and face-to-face enquiries, ensuring all enquiries are responded to promptly and appropriately Provide filing and archiving support Perform other administrative duties as directed Attend all mandatory training as identified for this position Participate in professional development and the performance appraisal process Promotes and actively demonstrates open, honest communication with excellent listening, verbal and nonverbal skills. Communicate effectively but respectfully to external health providers to ensure positive outcomes for residents. Essential skills and attributes (selection criteria): Accounts payable and/or receivable experience Extensive Experience in windows-based computer skills (I.e. Microsoft Office Suite including Excel) & CRM databases A good level of communication skills (written, verbal and interpersonal) Ability to work in pre-determined time frames Flexibility to work within varying administrative and finance functions The ability to solve low level complexity issues and to know when it is appropriate to escalate Demonstrated knowledge of accounting/finance systems and their functions Benefits & Culture We value our team and the wonderful work they do. Our staff members enjoy a range of benefits including: Generous Salary Packaging option as a not-for-profit organisation to maximise take-home pay. Professional development opportunities Competitive salary plus Superannuation A collaborative and supportive workplace culture. HOW TO APPLY Submit your application (Cover letter and CV) by clicking the below link or via Shepparton Villages Website www.sheppvillages.com.au/join-the-team with a cover letter addressing the key selection criteria and your resume. For further information, please find the attached position description. Shepparton Retirement Villages is committed to workplace equity and diversity and encourages applications from candidates with diverse cultural backgrounds.
