The Principal Conciliator undertakes the following duties: Liaise with parties and case manage dispute resolution applications regarding the more complex or sensitive dispute resolution applications. Facilitate more complex department conciliation sessions to assist parties resolve disputes without recourse to adjudication. Provide strategic advice on the administration of the Act, the effective operation of the Commissioner's Office and assist the Leadership Team to manage structural and cultural change. Co-ordinate and development, implementation and maintenance of procedures and systems to enhance the dispute resolution service offered by the Commissioner's Office. Supervise, train and support conciliation team staff, and provide direction regarding conciliation requirements and other operational issues. Represent the Commissioner in departmental and public forums and liaise with members of the community and stakeholder groups on issues affecting the community titles industry. Identify emerging policy issues and contribute to policy development affecting the Commissioner's Office and the community titles industry generally. Prepare ministerial correspondence, policy papers, submissions, reports, briefs, and notes on policy issues as directed by the Conciliation Manager. Applications to remain current for 12 months.
