Job Description TAL Australia has a Senior Partnership Manager opportunity available to join our Group Life and Retirement business unit. This client-facing role involves managing several of TAL’s clients in the Wealth Partnerships Portfolio. You will play a critical role in proactively and effectively delivering high-quality services in line with our administration agreements, other contractual or stated commitments and value add offerings. This role requires someone with extensive knowledge and experience in the Superannuation and Group Life Insurance industry, who can collaborate effectively and work well in a dynamic, fast-paced environment. In this role you will: Identify, assess, and deliver strategic initiatives to grow the partnership in line with agreed business plans Support TAL and the partner with legislative change and advocating to the industry Work with the partner to implement new propositions and member engagement on insurance and digital solutions Deliver excellent service through oversight of insightful reporting, and act as escalation point for service escalations Identify, manage, and influence key internal stakeholders to ensure delivery to partner expectations Lead discussions on product design change
