Join a national leader in Australian Retail and Manufacturing Ongoing training & development to propel your career Employee Assistance Program | Supportive team environment THE OPPORTUNITY Due to the opening of our newest retail store in Geraldton , we are seeking a career orientated professional to join our newly formed team. Reporting to the Store Manager, you will liaise with our trade and retail customer base, servicing a wide range of our products and services to ensure that our customers get exactly what they need! This is a permanent, full-time opportunity working 38 hours across Monday-Friday with potential overtime during peak periods. Remuneration: Up to $85,000 base salary plus superannuation (depending on relevant skills and experience) and store discount. RESPONSIBILITIES Face to face and telephone customer service and sales Assisting customers to find innovative design solutions utilising CAD software Prepare accurate and timely project quotations Maintaining store stock levels and general housekeeping Assist in customer pick-up area to ensure product are loaded safely into customer vehicles Engage in regular product and sales training Strict adherence to our critical safety rules and contributing to a safe working environment ABOUT YOU Proven ability to provide solutions and drive sales A passion to deliver outstanding customer service Previous experience within a retail and /or building industry preferred Competency with software systems Forklift license or willingness to obtain Highly organised with the ability to work in a fast-paced environment You will also have the opportunity to participate in 'Stratco’s Delivering Excellence Program' supporting employee personal and professional development, by providing national retail career pathways and offering recognised qualifications REWARDS & BENEFITS Health & Wellbeing Support | Traineeship & Development Pathways | Career Development Opportunities | Support for Families | Recognition & Referral Programs | Team Member Discounts | EAP / Confidential Support Services ABOUT STRATCO Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years. OUR EVP At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers. At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’. APPLICATION PROCESS If this sounds like you, we would like to hear from you! Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail. To see more information about Stratco & our careers please visit – stratco.com.au/careers
