Looking for a role where you can move beyond high-volume claims and genuinely own a portfolio from start to finish? We're partnering with a growing specialist insurer that is investing heavily in its people, technology and future. This is an opportunity to join a collaborative, high-performing team where you'll manage complex claims, work closely with brokers and stakeholders, and have genuine opportunities for career development. The Opportunity As a Claims Specialist, you'll manage a portfolio of approximately 100–120 claims across a varied mix of motor, property and farm-related risks. Claims range from straightforward motor matters through to complex property losses valued up to $5 million. You'll be responsible for: Managing claims end-to-end from lodgement through to settlement Conducting investigations, policy interpretation and coverage analysis Negotiating settlements and applying policy exclusions Building strong relationships with brokers, customers and external stakeholders Delivering fair, efficient and customer-focused outcomes Working collaboratively across claims, underwriting and other internal teams This is a role for someone who enjoys critical thinking, problem solving and managing more complex claims than a standard domestic property/ motor portfolio. About You Farm insurance experience is highly regarded; however, candidates from motor and home insurance backgrounds are strongly encouraged to apply. You'll be someone who: Demonstrates strong attention to detail Enjoys investigating and solving problems Has excellent communication and stakeholder management skills Thrives in a collaborative team environment Can think outside the box and deliver outstanding customer outcomes Why Join? Hybrid 80/20 working model with no mandated office days Annual discretionary bonus Strong internal career progression and development opportunities Exposure across multiple areas of the business Significant investment in technology and innovation Highly accessible leadership Industry networking and professional development opportunities Dogs in the office Team events, Friday afternoon drinks and regular social activities Community partnerships and a genuine commitment to giving back Sunning offices North Sydney Offices This is the ideal opportunity for someone seeking a long-term career with a growing organisation where culture, development and people genuinely come first. Please apply today!
