Administration Manager | Full-Time | Work From Home Top Notch Tree Surgeons – Boorn Wirin' Location: Work From Home (Perth based preferred) Hours: Monday to Friday | 7:00am – 5:00pm Employment Type: Full-Time About Us In local Noongar language, 'Boorn Wirin' means 'Tree Spirit'. Top Notch Tree Surgeons – Boorn Wirin' is a proudly Aboriginal-owned business delivering professional arboriculture, environmental and civil services throughout Perth and surrounding areas. Our services include: Tree Pruning & Removal | Stump Removal | Arborist Reports | Land Clearing | Tree Surgery | Woodchip Mulch | Storm Damage | Cultural Consultancy | Civil & Civic Works About The Role We are seeking an organized, proactive and experienced Administration Manager to join our growing team. This full-time work-from-home position is suited to someone who thrives in a fast-paced environment, can work independently and confidently manage multiple priorities while providing exceptional customer service. ⭐ Key Responsibilities Your duties will include, but are not limited to: -Managing emails, phone calls and client enquiries. -Overseeing day-to-day administration and office operations. -Preparing and managing client quotations. -Scheduling workers' calendars, appointments and job allocations. -Managing jobs within ServiceM8, ensuring records, documents, status updates and communications are accurately maintained. -Monitoring and authorizing client and subcontractor invoicing. -Maintaining regular communication with clients and providing updates throughout each project. -Updating client portals in line with KPI requirements and real-time job progress. -Maintaining accurate filing systems and supporting overall business operations. About You -Previous administration, office management or operations experience. -Minimum 1-2 years of administration or office management experience required. -Excellent organizational and time management skills. -Strong communication and customer service abilities. -High attention to detail and accuracy. -Ability to work autonomously and manage competing priorities. -Experience with ServiceM8 and Microsoft Office is highly regarded. -Australian citizenship is required for this position. Why Join Us? -Full-time work-from-home opportunity. -Stable Monday to Friday hours. -Join a growing Aboriginal-owned business. -Supportive and collaborative team culture. -Opportunity to contribute to meaningful environmental, cultural and community-focused projects. If you're a motivated and organized professional looking to become an integral part of a growing business, we'd love to hear from you.
